Vehicle Rental Agent📣 Job Ad

Join Our Team as a Vehicle Rental Agent!
We are looking for a dedicated Vehicle Rental Agent to manage our vehicle rental showroom and oversee the rental process. This is an essential role in ensuring the company's reputation and customer satisfaction.

Key Responsibilities:

• Represent the company to customers while protecting its image.
• Ensure compliance with the company's policies and procedures.
• Handle inquiries from employees through all communication channels.
• Conduct daily checks on the fleet and coordinate vehicle transfers.
• Oversee the receipt and delivery of items related to vehicles from customers in default.
• Provide full support to renters via company software and collaborate with different departments.
• Manage company bookings and execute them efficiently.
• Address and resolve issues that may affect work quality and productivity.
• Review vehicle conditions across branches routinely and coordinate the distribution of available cars.
• Prepare daily reports on suspended vehicles and update their status.
• Coordinate with various departments for effective operations and customer service.

Qualifications:
- Bachelor's Degree in Marketing
- Minimum 1 year of experience in a related field

Skills Required:

• Accounting/Auditing - Advanced
• Customer Services - Advanced
• Supervising - Advanced
• Negotiating Compromises - Advanced
• Sales Activities - Advanced

Language Proficiency:
- Arabic - Certified
- English - Advanced

If you meet the qualifications and are excited about customer service and rental management, we would love to hear from you!

Main Job Purpose:
Ensure the optimal rental experience by maximizing sales and service opportunities for every customer.

Accountabilities:

• Communicate with customers to answer questions and address concerns about their reservations or rental vehicles.
• Help customers choose a vehicle that meets their needs, based on factors such as price and size of the vehicle.
• Inform customers of any damage on the vehicle before renting it.
• Prepare the rental agreement while advising on and upselling vehicles and optional extras based on customer needs while informing them of contract details, rental policies, and procedures.
• Actively manage vehicle maintenance, inventory, cash sheets, and daily business reports.
• Process payments related to credit cards using the company system, process the balance of daily transactions, prepare bank deposits, and maintain records of transactions as well as the number of customers renting vehicles.
• Responsible for opening and closing rental agreements in the system with full compliance with company policy and procedures.
• Collect rental charges from customers using various payment methods (Cash / POS / Bank Transfer).
• Deposit cash collected from customers in the company’s bank account daily.
• Prepare end-of-duty reports such as Daily Collection Report, POS machines Reconciliation, and Vehicles Status Report.
• Oversee the driver’s work of checking tires, accessories, mileage, and proceed to process complaints if there is damage.
• Update inventory of vehicles that are in use or in maintenance.
• Ensure the driver cleans the vehicle and fills the gas for the next client.

Join us as a Vehicle Rental Employee!
We are seeking a dedicated and motivated individual to join our team in Riyadh. As a Vehicle Rental Employee, you will play a key role in providing exceptional service to our customers and ensuring their needs are met.

Key Responsibilities:

• Assist customers with vehicle rentals and returns.
• Maintain a clean and organized workspace.
• Communicate effectively with customers and team members.
• Handle pressure while providing excellent customer service.

Requirements:

• Diploma or High School degree or equivalent.
• Experience in vehicle rentals is preferred.
• Good appearance and demeanor.
• Willingness to work full-time for 8 hours.
• Immediate availability to start work.

Benefits:

• Competitive salary and commissions.

To apply, please send your CV to the provided email.