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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Job Overview:
The Head of Logistics is responsible for overseeing the strategic planning, execution, and optimization of logistics operations within the eCommerce Solutions division. This role ensures seamless last-mile delivery, fulfillment operations, and supply chain efficiency while maintaining high service levels and cost-effectiveness. The role requires strong leadership, operational expertise, and a customer-centric approach to drive continuous improvement in logistics processes.

Key Job Responsibilities:
  • Strategic & Operational Leadership
    • Develop and implement the logistics strategy aligned with Starlinks’ eCommerce Solutions vision and business objectives.
    • Oversee end-to-end logistics operations, including first-mile, middle-mile, and last-mile delivery processes.
    • Drive operational excellence in fulfillment centers and distribution networks to meet service level agreements (SLAs).
    • Identify and implement innovative logistics solutions to improve efficiency, reduce costs, and enhance customer satisfaction.
    • Optimize route planning, warehouse management, and inventory control to support business growth and scalability.
  • Process Optimization & Performance Management
    • Establish and monitor key performance metrics to track and improve logistics efficiency.
    • Implement best practices in supply chain management, logistics automation, and technology-driven solutions.
    • Drive continuous improvement initiatives to enhance productivity, reduce delivery lead times, and minimize errors.
    • Manage capacity planning to ensure sufficient logistics resources during peak periods.
  • Stakeholder & Vendor Management
    • Lead negotiations and manage relationships with third-party logistics providers, courier services, and transportation vendors.
    • Collaborate with internal teams such as Commercial, Customer Experience, and IT to streamline logistics processes.
    • Foster strong relationships with key clients to ensure alignment on logistics requirements and service expectations.
  • Compliance & Risk Management
    • Ensure compliance with local and international regulations related to logistics, transportation, and warehousing.
    • Develop and enforce health, safety, and environmental (HSE) standards within logistics operations.
    • Mitigate risks associated with supply chain disruptions and develop contingency plans.
  • People Leadership & Development
    • Build and lead a high-performing logistics team, providing direction, mentorship, and performance management.
    • Foster a culture of continuous learning and development within the logistics department.
    • Promote collaboration and knowledge sharing across teams to enhance overall operational efficiency.

Perform other job-related projects and/or assignments that he/she might be asked to do by his/her direct supervisor/manager for special assistance that are often not mentioned in this job description as they arise under specific circumstances.

Requirements

  • Open for all nationalities
  • No experience required
Saud

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