E-Commerce Manager📣 Job Ad

Job Overview:
The Head of Logistics is responsible for overseeing the strategic planning, execution, and optimization of logistics operations within the eCommerce Solutions division. This role ensures seamless last-mile delivery, fulfillment operations, and supply chain efficiency while maintaining high service levels and cost-effectiveness. The role requires strong leadership, operational expertise, and a customer-centric approach to drive continuous improvement in logistics processes.

Key Job Responsibilities:

• Strategic & Operational Leadership
  • Develop and implement the logistics strategy aligned with Starlinks’ eCommerce Solutions vision and business objectives.
  • Oversee end-to-end logistics operations, including first-mile, middle-mile, and last-mile delivery processes.
  • Drive operational excellence in fulfillment centers and distribution networks to meet service level agreements (SLAs).
  • Identify and implement innovative logistics solutions to improve efficiency, reduce costs, and enhance customer satisfaction.
  • Optimize route planning, warehouse management, and inventory control to support business growth and scalability.
• Process Optimization & Performance Management
  • Establish and monitor key performance metrics to track and improve logistics efficiency.
  • Implement best practices in supply chain management, logistics automation, and technology-driven solutions.
  • Drive continuous improvement initiatives to enhance productivity, reduce delivery lead times, and minimize errors.
  • Manage capacity planning to ensure sufficient logistics resources during peak periods.
• Stakeholder & Vendor Management
  • Lead negotiations and manage relationships with third-party logistics providers, courier services, and transportation vendors.
  • Collaborate with internal teams such as Commercial, Customer Experience, and IT to streamline logistics processes.
  • Foster strong relationships with key clients to ensure alignment on logistics requirements and service expectations.
• Compliance & Risk Management
  • Ensure compliance with local and international regulations related to logistics, transportation, and warehousing.
  • Develop and enforce health, safety, and environmental (HSE) standards within logistics operations.
  • Mitigate risks associated with supply chain disruptions and develop contingency plans.
• People Leadership & Development
  • Build and lead a high-performing logistics team, providing direction, mentorship, and performance management.
  • Foster a culture of continuous learning and development within the logistics department.
  • Promote collaboration and knowledge sharing across teams to enhance overall operational efficiency.

Perform other job-related projects and/or assignments that he/she might be asked to do by his/her direct supervisor/manager for special assistance that are often not mentioned in this job description as they arise under specific circumstances.

About O-100:
O-100 is a niche luxury fragrance retail and distribution brand recognized for its exclusive approach and carefully curated selection of unique brands. As part of our ambitious growth strategy, developing a leading e-commerce presence is a critical priority. We’re searching for a visionary E-commerce Manager to drive our digital transformation and online growth.

Role Overview:
The E-commerce Manager will be responsible for developing and executing O-100’s online strategy, significantly scaling our e-commerce platform. This role requires an entrepreneurial spirit, strategic vision, and deep expertise in digital commerce, including SEO, Google Ads, mobile app implementation, and digital marketing planning within the luxury retail industry.

Responsibilities:

• Develop and lead the overall e-commerce strategy aligned with O-100’s ambitious growth objectives.
• Oversee the day-to-day management and optimization of the e-commerce platform.
• Plan, execute, and optimize digital marketing campaigns, including SEO, Google Ads, and performance marketing.
• Implement and manage the development and rollout of a dedicated mobile application to enhance customer experience and engagement.
• Identify opportunities to enhance customer experience, improve conversion rates, and increase online sales.
• Coordinate closely with marketing, Brand Team, IT, and retail operations to ensure seamless integration across channels.
• Create comprehensive digital marketing plans aligned with the broader strategic vision of O-100.
• Analyze consumer behavior and market trends to inform strategic decisions and optimize performance.
• Manage e-commerce budgets, forecasting, and resource allocation.
• Ensure the website and app align with the brand’s luxury positioning through premium content, design, and user experience.
• Oversee logistics, including fulfillment efficiency, inventory management, and last-mile delivery solutions.

Requirements:

• Minimum 5 years of experience managing and growing an e-commerce platform, preferably within luxury retail or fragrances.
• Proven expertise in digital marketing, SEO, Google Ads, analytics, customer journey optimization, and platform management.
• Experience in successfully implementing and managing mobile applications.
• Entrepreneurial mindset with strategic and operational capability.
• Strong analytical skills and data-driven decision-making abilities.
• Excellent leadership, communication, and coordination skills.
• Fluency in English and Arabic required.
• Must be based in or willing to relocate to Riyadh.

Why Join O-100?
Take a leading role in driving a key strategic initiative within a rapidly growing luxury brand. Work in an environment that encourages innovation, strategic thinking, and entrepreneurial spirit. Be instrumental in shaping the future success and digital presence of O-100. Join us and make your mark on O-100’s exciting journey of digital and commercial transformation!

About O-100:
O-100 is a niche luxury fragrance retail and distribution brand recognized for its exclusive approach and carefully curated selection of unique brands. As part of our ambitious growth strategy, developing a leading e-commerce presence is a critical priority. We’re searching for a visionary E-commerce Manager to drive our digital transformation and online growth.

Role Overview:
The E-commerce Manager will be responsible for developing and executing O-100’s online strategy, significantly scaling our e-commerce platform. This role requires an entrepreneurial spirit, strategic vision, and deep expertise in digital commerce, including SEO, Google Ads, mobile app implementation, and digital marketing planning within the luxury retail industry.

Responsibilities:

• Develop and lead the overall e-commerce strategy aligned with O-100’s ambitious growth objectives.
• Oversee the day-to-day management and optimization of the e-commerce platform.
• Plan, execute, and optimize digital marketing campaigns, including SEO, Google Ads, and performance marketing.
• Implement and manage the development and rollout of a dedicated mobile application to enhance customer experience and engagement.
• Identify opportunities to enhance customer experience, improve conversion rates, and increase online sales.
• Coordinate closely with marketing, Brand Team, IT, and retail operations to ensure seamless integration across channels.
• Create comprehensive digital marketing plans aligned with the broader strategic vision of O-100.
• Analyze consumer behavior and market trends to inform strategic decisions and optimize performance.
• Manage e-commerce budgets, forecasting, and resource allocation.
• Ensure the website and app align with the brand’s luxury positioning through premium content, design, and user experience.
• Oversee logistics, including fulfillment efficiency, inventory management, and last-mile delivery solutions.

Requirements:

• Minimum 5 years of experience managing and growing an e-commerce platform, preferably within luxury retail or fragrances.
• Proven expertise in digital marketing, SEO, Google Ads, analytics, customer journey optimization, and platform management.
• Experience in successfully implementing and managing mobile applications.
• Entrepreneurial mindset with strategic and operational capability.
• Strong analytical skills and data-driven decision-making abilities.
• Excellent leadership, communication, and coordination skills.
• Fluency in English and Arabic required.
• Must be based in or willing to relocate to Riyadh.

Why Join O-100?
Take a leading role in driving a key strategic initiative within a rapidly growing luxury brand. Work in an environment that encourages innovation, strategic thinking, and entrepreneurial spirit. Be instrumental in shaping the future success and digital presence of O-100. Join us and make your mark on O-100’s exciting journey of digital and commercial transformation!