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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationTabuk
Join the Hilton Team as a Guest Service Manager!
As a Guest Service Manager, you will play a vital role in supervising the Guest Service and Front Office Team, ensuring every guest receives an exceptional experience from check-in to check-out. Your leadership will set the tone for service excellence and contribute to our commitment to hospitality.

Key Responsibilities:
  • Oversee Guest Service operations to maintain high standards.
  • Monitor Guest satisfaction and trends for continuous improvement.
  • Recognize regular and VIP Guests, promoting the hotel's loyalty scheme.
  • Maximize room occupancy and utilize up-selling techniques effectively.
  • Set departmental objectives, schedules, budgets, and policies.
  • Train and develop Front Office Team Members.
  • Ensure compliance with hotel security, fire regulations, and health safety legislation.
  • Manage staff performance issues in line with company policies.
Qualifications:
  • Previous supervisory experience in Front Office within the hotel, leisure, or retail sector.
  • High level of IT proficiency and commercial awareness.
  • Excellent leadership, interpersonal, and communication skills.
  • A degree or diploma in Hotel Management is advantageous.

At Hilton, we pride ourselves on being a leading global hospitality company, dedicated to providing exceptional guest experiences. If you share our passion for hospitality, we encourage you to apply and become part of our remarkable team.

Requirements

  • Males only
  • For Saudis Only
  • Requires 0-1 Year experience
Saud
Hilton

About Hilton

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