Customer Complaints Clerk📣 Job Ad

Join the itruck Company as a Customer Service Representative!
We are looking for a dedicated Customer Service Representative to join our team in Yanbu. This full-time, on-site role is essential for fostering positive customer interactions and enhancing overall satisfaction.

Key Responsibilities:

• Manage daily customer interactions and provide exceptional support.
• Respond to inquiries and resolve issues promptly.
• Build and maintain strong relationships with clients to ensure a positive experience.

Qualifications:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 03 years of experience in customer service and support, with a strong focus on customer satisfaction.
• Proven track record in enhancing customer experience and leading service teams.
• Excellent communication and interpersonal skills.
• Strong conflict resolution and problem-solving abilities.
• Attention to detail is essential.
• Prior experience in similar roles is preferred.

Join Our Team as a Light Duty Driver!

At Domopan Arabia, we pride ourselves on being a leading construction company in Saudi Arabia, delivering innovative and sustainable building solutions. We are currently seeking a reliable and responsible Light Duty Driver to become a part of our dynamic team.

Job Overview
As a Light Duty Driver, you will play a key role in transporting employees and materials to various construction sites across Riyadh. Your driving skills, valid driver's license, and clean driving record will be paramount in ensuring safe and timely transportation.

Key Responsibilities

• Safely transport employees and materials to designated locations.
• Adhere to all traffic laws and regulations while operating company vehicles.
• Maintain cleanliness and functionality of vehicles.
• Perform routine vehicle checks and report maintenance needs.
• Keep accurate records of vehicle mileage and maintenance activities.
• Assist with loading and unloading materials when necessary.
• Exhibit professionalism and courtesy to passengers and clients.

Qualifications and Skills

• High school diploma or equivalent.
• Valid Saudi Arabia driver's license.
• Minimum of 2 years of experience as a Light Duty Driver.
• Good knowledge of Riyadh roads and traffic laws.
• Excellent driving skills with a clean driving record.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Physically fit with the ability to lift heavy materials when required.
• Flexible working hours and willingness to work overtime.

Benefits

• Attractive salary package.
• Medical and health insurance.
• Annual leave and public holidays.
• Opportunities for career development.
• A supportive and friendly work environment.

If you are an experienced Light Duty Driver ready for a new challenge, we encourage you to apply by submitting your updated CV and cover letter.
Domopan Arabia is proud to be an equal opportunity employer.

Sales Manager – Yanbu
We are looking for a highly motivated sales professional to join our Western Region (Saudi & Bahrain) sales team. As Sales Manager, you will sell, promote, and demonstrate the Isolation valves & Actuation portfolio.

Your Responsibilities Will Include:

• Meet or exceed annual business goals and targets.
• Establish and develop high level positive relationships with key leaders at all levels.
• Leverage existing and develop new collaborations with key executive decision-makers.
• Maintain sales perfection through regular review with sales team.
• Develop and implement plans to drive and grow ISV business.
• Prepare and present growth plans, forecasts, and competitor intelligence.

Who you are:

• Strong business skills & commercial awareness.
• Ability to communicate and deliver business-based value messages.
• Knowledge on Oil & Gas processes.

For this Role, You Will Need:

• Bachelor’s degree or equivalent experience in mechanical engineering or related field.
• Minimum 710 years sales experience.
• Proficient in English.

Preferred Qualifications:

• Arabic speaking is an advantage.
• Sales Management / Leadership experience.
• Valve Sales experience is desirable.
• Good experience in Oil & Gas.

Our Offer to You!
We recognize the importance of employee wellness and offer flexible, competitive benefit plans including medical insurance, employee assistance programs, and more. Our culture prioritizes work-life balance and professional development opportunities.