Customer Services Manager

We are seeking a creative and data-driven Social Media Manager to develop and implement our social media strategy across all platforms (Instagram, Facebook, Twitter, LinkedIn, and TikTok), build brand awareness, and drive engagement with our target audience. The ideal candidate will have 3+ years of experience in social media management, excellent writing and communication skills, and a proven track record of growing social media presence and converting followers into customers.

Key responsibilities:

• Create and curate engaging content for all social media platforms

• Develop and maintain content calendars

• Monitor, analyze, and report on social media metrics and KPIs

• Manage community engagement and respond to comments/messages

• Stay up-to-date with social media trends and best practices

• Collaborate with marketing, design, and content teams

• Execute paid social media campaigns

• Build and maintain relationships with influencers and brand partners

• Receive incoming shipments of goods, materials, and supplies, verifying quantities and quality against purchase orders or packing slips.
• Organize and maintain inventory storage areas, ensuring items are properly labeled, shelved, and accessible.
• Issue materials and supplies to authorized personnel based on requisitions, work orders, or requests, maintaining accurate records of transactions.
• Monitor inventory levels and reorder supplies as needed to prevent stockouts and maintain adequate stock levels.
• Conduct regular inventory audits and physical counts to reconcile inventory records with actual stock on hand.
• Inspect incoming and outgoing goods for damage or defects, documenting any discrepancies and coordinating with suppliers or vendors for resolution.
• Maintain cleanliness and orderliness in the storage areas, following safety protocols and regulations to ensure a safe working environment.
• Assist in the disposal or recycling of obsolete or surplus inventory, following established procedures and guidelines.
• Coordinate with other departments or teams to fulfill material and supply requests in a timely manner, supporting operational needs.
• Utilize inventory management software or systems to track inventory movements, update records, and generate reports as required.

• Knowledge of inventory control principles and skills in managing stock levels, conducting audits, and implementing efficient storage practices.
• Strong attention to detail to accurately record inventory transactions, inspect incoming goods, and identify discrepancies.
• Ability to organize and maintain storage areas effectively, ensuring items are properly labeled, shelved, and accessible for easy retrieval.
• Effective communication skills to interact with suppliers, vendors, and internal stakeholders, facilitating the procurement and distribution of goods.
• Capacity to identify and resolve inventory-related issues, such as stockouts, overstocking, or damaged goods, to maintain optimal inventory levels and operational efficiency.
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

• Act as the first point of contact for both internal and external visitors.
• Handle daily administrative tasks including scheduling meetings and managing calendars.
• Prepare and distribute communications such as emails, reports, and presentations.
• Maintain and organize company records and documentation.
• Coordinate travel arrangements for staff and executives.
• Assist in preparing and processing company documents and reports.
• Answer phone calls and greet visitors professionally.
• Ensure confidentiality of sensitive information.
• Perform other clerical duties as needed to support office operations.