Digital Specialist AI Business Process

About the Role

Microsoft is seeking an AI Business Process Digital Solution Area Specialist to join the Small Medium Enterprises and Channel (SME&C) team in Saudi Arabia. This is a full-time, individual-contributor, quota-carrying role focused on driving AI-powered business process transformations for customers. The specialist will manage the entire engagement cycle, from identifying opportunities to crafting value propositions and ensuring successful solution adoption.

Role Context and Impact

The purpose of this role is to empower organizations by leveraging artificial intelligence to transform their operations. The specialist will guide customers through the digital landscape, enabling them to enhance productivity and deliver positive experiences. This involves integrating advanced AI capabilities across devices, cloud platforms, and business applications to drive growth. The SME&C team leads a high-growth, AI-powered global sales effort, deeply connected to partners and focused on customer success, redefining how businesses adopt technology.

Key Responsibilities

• Partner with and lead the Account Planning Team on Account Plans for AI Business Process opportunities, including decision maker identification and solution play selection.
• Establish and build C-Suite and Business Decision Maker (BDM) relationships.
• Build and maintain the required range of qualified pipeline coverage for rolling four quarters through digital-first seller tools.
• Deliver the Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
• Orchestrate business value and technical solution demonstrations to align with customers’ desired business outcomes and solution requirements.
• Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and success.
• Actively and regularly engage in sales community calls/channels and share learnings and practices.

Collaboration and Strategy

This role involves close partnership with Account Executives, Digital Solution Engineers, and marketing teams to design win strategies. The specialist will deliver compelling demos and pilots, and land customer success plans that accelerate adoption of Dynamics 365, Power Platform, and Copilot solutions. Leveraging deep domain expertise and consultative selling skills, the specialist will translate complex scenarios into clear business outcomes, remove blockers, and consistently meet or exceed revenue targets.

Professional Development

The AI Business Process Digital Solution Area Specialist will share practices, expand technical depth, and act as a trusted advisor connecting Microsoft innovation to measurable customer impact. This role supports career growth in solution sales and cloud technologies.

Company Culture

Microsoft's mission is to empower every person and organization to achieve more. Employees are expected to operate with a growth mindset, innovate to empower others, and collaborate to achieve shared goals. The company values respect, integrity, and accountability, fostering an inclusive culture where individuals can thrive.