Front Desk Agent

About the Role

Marriott International is seeking a Front Desk Agent to join their team. This full-time role focuses on creating a memorable and unique experience for guests, extending beyond standard check-in and check-out procedures. The Front Desk Agent will take initiative to provide a range of services that guide guests throughout their stay.

Key Responsibilities

• Process operational needs efficiently.
• Address guest requests promptly and effectively.
• Complete necessary reports accurately.
• Share information about local area highlights with guests.

Critical to Success

• Contribute to creating a safe workplace environment.
• Adhere to all company policies and procedures.
• Maintain confidentiality of sensitive information.
• Protect company assets.
• Uphold established quality standards.
• Ensure professional uniform, personal appearance, and communication.

Physical Requirements

This role requires standing, sitting, or walking for extended periods. It also involves a hands-on approach, including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Qualifications and Experience

• 0-1 years of relevant experience is required.

About the Team

EDITION Hotels, a brand within Marriott International, combines boutique hotel design with world-class luxury service. The brand targets sophisticated consumers who value quality, originality, design, and service excellence. EDITION aims to deliver a balance of polish with personality, perfectionism with individualism, and comfort with charisma. Joining EDITION means becoming part of Marriott International's portfolio of brands, offering an environment where individuals can perform their best work and contribute to a global team.