Manager TB Cluster Mobility Planning and operations

About the Role

Red Sea Global is seeking a Manager - TB Cluster Mobility Planning and Operations for its subsidiary, Red Sea Coastal Transportation Company. This full-time role involves coordinating all aspects of land mobility within and around the Amaala Triple Bay sites, from initial planning through to on-the-ground execution. The position supports the Senior Manager Venue Operations & Special Events in overall site planning and operations activities related to land mobility, including within the Marina Bus & Buggy Interchange. The objective is to ensure efficient and effective management of Amaala's sites, maintain high standards of mobility operations, and contribute to RSG's success.

Key Responsibilities

• Plan and coordinate all aspects of land mobility for the Amaala Triple Bay sites, developing and implementing transportation plans for parking facilities, workforce shuttles, and guest access.
• Develop comprehensive transportation plans for events and venues in coordination with the Mobility team and Hotel Operators, considering demographics, venue location, transportation types, and expected traffic patterns.
• Manage Mobility site teams, drivers (when on-site), and equipment, ensuring efficient resource allocation.
• Communicate and collaborate with internal and external stakeholders, including Hotel Operators and Red Sea departments, to align goals and ensure smooth execution of transportation services.
• Identify potential risks and challenges related to site transport and develop effective contingency plans.
• Monitor transportation performance via the Transport Operations Command and Control (TOCC), identify areas for improvement, and implement changes to optimize efficiency.
• Address operational issues such as unexpected incidents, vehicle breakdowns, or delays, making quick decisions that may impact overall site planning and operations.
• Continuously evaluate transportation performance, analyze data, and gather feedback to identify improvement opportunities and optimize processes.
• Develop and execute comprehensive site transportation plans, policies, procedures, SLAs, and contingency plans.
• Monitor daily transportation operations on-site and during events, ensuring timely vehicle dispatch, smooth traffic flow, and efficient parking management.
• Provide assistance to guests, visitors, and the workforce regarding transportation inquiries or issues.

Required Qualifications and Experience

• 5-10 years of proven planning and operational experience in site transport operations (Venue Manager) or a similar role in a large-scale project.
• Experience coordinating with various transport operational teams and subject matter experts to maintain or restore services during incidents.
• Project management experience with complex integrated workstreams.
• Experience coordinating with contractors and relevant third parties.
• Knowledge of site and/or venue procedures and guidelines for emergency situations.
• Crisis management knowledge to identify appropriate experts during an incident.

Skills and Attributes

• Outstanding organizational and multitasking abilities.
• Active listener with excellent communication skills.
• Sound judgment and critical thinking.
• Calm, rational behavior and attitude under stressful conditions.
• Excellent time management skills.
• Ability to collaborate effectively with other business functions.
• Capable of evaluating vehicle contractors' performance (KPI) and adjusting as required.
• Flexible and adaptable, able to work outside direct job description parameters as needed.

Work Environment

This role requires a hands-on approach and direct involvement in the practical aspects of site land mobility operations. The Manager must remain connected to ground operations despite administrative and managerial duties. The ability to work evenings, weekends, and public holidays as required is essential. Compliance with all work instructions provided by Line Management is mandatory.