Mgr Sales I

About the Role

Le Meridien is seeking a Mgr-Sales I to proactively solicit and manage sales opportunities. This full-time position focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals. The role ensures business is handled efficiently and turned over properly for service delivery, requiring 0-1 years of experience.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base and identify sales opportunities.
• Manage relationships with key internal and external stakeholders.
• Provide accurate and complete turnover to Event Management.

Sales Activities and Market Insight

• Participate in sales calls with team members to acquire new business and close deals.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business to achieve personal and location revenue goals.
• Understand market conditions, competitor strengths and weaknesses, economic trends, and supply and demand to position sales effectively.
• Secure the best opportunities for the location based on market conditions and needs.
• Understand the location's primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to obtain feedback on product quality and service levels.

Experience Required

Candidates should possess 0-1 years of relevant experience in sales or a related field.