Reservations Manager📣 Job Ad

About the Reservations Manager Role

Hilton is seeking a Reservations Manager to oversee the hotel's reservations operations in Saudi Arabia. This full-time position requires 5-10 years of experience in a relevant field. The Reservations Manager is responsible for managing all aspects of the reservations process to ensure memorable guest experiences and optimize hotel occupancy and revenue.

Key Responsibilities

• Oversee daily reservations operations, including room inventory, availability, group blocks, rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage.
• Maximize occupancy and revenue by reviewing and adjusting rate strategies, occupancy levels, and promotional efforts.
• Collaborate with Sales and Events teams to manage group bookings, corporate rates, and special events effectively.
• Manage third-party channels, including negotiating rates, maintaining relationships, and ensuring proper implementation of reservation procedures to maximize conversion.
• Generate and review key performance reports, such as occupancy, revenue, and forecasting data, to support strategic planning and departmental decision-making.
• Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Qualifications and Experience

Candidates for this role should possess 5-10 years of experience in reservations management or a related hospitality field. Hilton seeks individuals who demonstrate the following core qualities:

• A commitment to Hospitality, focused on delivering memorable guest experiences.
• Acting with Integrity and upholding ethical standards.
• Demonstrated Leadership skills to inspire and guide a team.
• A belief in Teamwork to achieve optimal outcomes.
• A strong sense of Ownership and accountability for results.
• A focus on the Now, bringing urgency and discipline to daily tasks.

About Hilton

Hilton is a global leader in hospitality, committed to delivering exceptional experiences for guests and fostering a supportive workplace for Team Members. The company's founding vision is to fill the earth with the light and warmth of hospitality. Hilton has received repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune for its workplace culture.

Work Environment

This is a full-time position within a team-oriented environment dedicated to hospitality excellence. The role involves working collaboratively to achieve departmental and organizational goals.

Application Process

Interested candidates are invited to submit their application for consideration.