Restricted Commodities Compliance Lead

About the Role

DHL is seeking a Restricted Commodities Compliance Lead. This full-time role involves serving as the provincial compliance authority, driving a strong safety culture, and supporting operational excellence across gateways, service centers, and customer operations. The successful candidate will lead training and competency programs, manage regulatory relationships, and ensure effective risk management.

Key Responsibilities

• Serve as the Subject Matter Expert (SME) for Dangerous Goods and Restricted Commodities, providing guidance on the safe transportation of regulated and restricted shipments.
• Advise and support managers, operations teams, DG Coordinators, and internal and external stakeholders on regulatory requirements, including ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, DHL policies, and certification standards.
• Ensure compliance with ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, and DHL Global Standard Operating Procedures.
• Plan, deliver, and maintain Dangerous Goods training programs, conduct competency assessments, manage certification records, and support capability development for certified employees within the assigned province.
• Act as the primary Dangerous Goods compliance contact for operational, customer, and regulatory matters.
• Lead audit, assurance, and incident management activities, including Restricted Commodities Incident Reports (RCIR), Dangerous Goods Occurrence Reports (DGOR), and other regulatory reporting requirements.
• Conduct Dangerous Goods self-assessments, lead internal audits, coordinate regulatory inspections, and drive corrective and preventive action plans.
• Perform customer compliance assessments and provide recommendations regarding Dangerous Goods account approvals.
• Monitor compliance performance, identify emerging risks and trends, and implement continuous improvement initiatives to strengthen safety and regulatory compliance.
• Build and maintain effective working relationships with regulatory authorities, customers, and internal stakeholders.
• Ensure ongoing audit readiness and adherence to all applicable safety, security, and compliance requirements.
• Perform any additional duties and responsibilities assigned by the direct manager.

Experience and Qualifications

Candidates should possess 5-10 years of relevant experience in compliance, dangerous goods, or a related field. A strong understanding of international and local regulations such as ICAO Technical Instructions, IATA Dangerous Goods Regulations, and GACAR Part 109 is essential.

Our Offer

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

Application Process

The salary for this position will be disclosed during the application process. We encourage qualified candidates to apply.