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Join Nasoft as an Operations Manager in the Restaurants Sector!

We are searching for an accomplished Operations Manager to lead operations for a prominent brand that encompasses various sectors, including restaurants and fast food. This role is pivotal in driving growth and overseeing the performance of multiple locations throughout Saudi Arabia and the GCC.

Key Responsibilities:

• Oversee daily operations across all restaurant branches, ensuring efficiency and adherence to operational standards.
• Conduct regular visits to monitor branch performance and support teams in adhering to customer service standards.
• Lead the expansion efforts with strategic planning for new locations while managing site selection and team training.
• Implement strategies to enhance operational performance and ensure customer satisfaction while maintaining quality and safety standards.
• Manage diverse teams by facilitating hiring, training, and performance management.
• Monitor financial performance of branches to optimize costs and maximize revenue.
• Collaborate effectively with marketing, HR, and procurement teams for operational alignment.
• Prepare and present performance reports on operations and financial outcomes to senior management.
• Stay updated on market trends and competitor strategies to enhance service offerings.

Requirements:

• Bachelor's Degree in Business Administration or a related field.
• 710 years of experience in restaurant operations management, with 3+ years in a leadership capacity.
• Proven experience in managing a successful restaurant brand and driving expansion.
• Willingness to travel frequently within Saudi Arabia and Bahrain.
• Strong leadership skills and experience managing multicultural teams.
• In-depth knowledge of restaurant operations, customer service, and cost management.
• Excellent analytical, decision-making, and communication skills.
• Fluent in Arabic and English, both spoken and written.

Join us at Nasoft for a fulfilling opportunity to make a significant impact in the restaurant sector!