Director Retail Asset Management

Job Summary

Mindfield Resources is seeking an experienced Director – Retail Asset Management for a leading real estate organization in Saudi Arabia. This full-time, senior leadership position is based in Dammam and Al Khobar, and involves leading the overall performance of a major retail destination in Al Khobar. The role requires end-to-end accountability for the retail asset's commercial, financial, and operational performance.

Role Overview

The Director – Retail Asset Management will function as the business leader for the asset. This involves driving occupancy rates, enhancing tenant performance, increasing footfall, maximizing revenue and profitability, and ensuring a positive customer experience. The role requires close collaboration with centralized Leasing, Finance, Marketing, and Projects teams to achieve these objectives.

Key Responsibilities

• Manage the retail asset's annual business plan, operating P&L, revenue, OPEX, and overall commercial performance.
• Drive occupancy, tenant sales, footfall, collections, Net Operating Income (NOI)/EBITDA, and overall asset performance.
• Lead the mall's tenant mix strategy, identifying category gaps and opportunities to strengthen the retail proposition.
• Partner with the Leasing team to attract anchor, flagship, destination, and strategic local/international brands.
• Build senior relationships with key tenants to drive tenant retention and performance.
• Monitor vacancies, renewals, the leasing pipeline, and upcoming expiries.
• Oversee tenant fit-out and opening readiness, ensuring stores open within agreed timelines.
• Lead overall mall operations, including customer experience, security, housekeeping, parking, and service delivery.
• Ensure effective facilities management, asset performance, Health, Safety, and Environment (HSE) compliance, and service-provider management.
• Lead the mall management team and maintain strong relationships with tenants, authorities, contractors, and other stakeholders.

Qualifications and Experience

• A minimum of 10 years of relevant experience in retail asset management.
• Demonstrated leadership experience with end-to-end accountability for commercial, financial, and operational performance.
• Proven ability to drive key performance indicators such as occupancy, revenue, and profitability.

Location

This position is based in Dammam and Al Khobar, Saudi Arabia.

Application Information

Salary details for this role will be disclosed during the recruitment process.