Jeweler

About the Role

Richemont, a global leader in the luxury sector, is seeking a Jeweler to join its team in Riyadh. This full-time role involves managing a team of technicians and jewelers in daily operations, providing support to team members while actively participating in technical tasks. The position requires an experienced practitioner with a focus on technical expertise and team support.

Company Overview

Richemont encompasses various Houses specializing in jewelry, watches, and high-end accessories. Each Maison upholds a tradition of style, quality, and craftsmanship. Richemont is dedicated to preserving the heritage and identity of each House, while continuously innovating and designing new products in line with their values through ongoing creativity.

Key Responsibilities

• Lead a team of technicians and jewelers, ensuring smooth daily operations and providing support while actively participating in technical tasks.
• Operate and fine-tune complex machinery and systems to enhance quality and productivity, and develop innovative solutions for inefficiencies.
• Oversee day-to-day operations within a store department, acting as a work leader and occasionally as a first-line supervisor for transactional operations.
• Diagnose and troubleshoot equipment issues for emergency repairs and perform routine preventive maintenance.
• Deliver customer service, identifying opportunities for new business and customer retention, handling complex queries, and resolving customer problems.
• Manage inventory control activities following established procedures to ensure accuracy and efficiency.
• Adhere to the organization's health, safety, and environmental policies, procedures, and mandatory instructions to mitigate risks and protect the environment and employee well-being.
• Develop a thorough understanding of the organization's policies, procedures, regulatory codes, and codes of conduct, ensuring compliance and high standards in all work activities.
• Continuously enhance technical and process skills through participation in assessments, development planning, formal training, and coaching.

Qualifications and Requirements

• Possess post-secondary non-tertiary education.
• Demonstrate the ability to work independently as an experienced practitioner.
• Exhibit limited managerial experience, focusing on technical expertise and team support.

Work Type and Location

This is a full-time position based in Riyadh. The role involves working within a team environment, providing technical expertise and leadership.

Application Process

Candidates who meet the specified requirements are encouraged to apply.