Key Account Manager Public Sector

About the Role

Merck Sharp & Dohme Corp is seeking a Key Account Manager - Public Sector to join their team in Riyadh. This full-time role is critical for developing and executing the company's strategy across public accounts. The objective is to strengthen long-term partnerships, accelerate sustainable business growth, and expand patient access to innovative medicines and vaccines, while maintaining compliance and commercial excellence.

Strategic Account Management

• Develop and execute account strategies for priority public-sector accounts, aligned with commercial growth priorities.
• Identify and map key account stakeholders, including hospital leadership, pharmacy directors, planning and procurement committees, and tender decision makers.
• Build trusted, long-term, and value-based partnerships.
• Collaborate with cross-functional teams to drive institutional access across government hospitals and procurement bodies.
• Identify and manage opportunities related to NUPCO tenders and institutional purchasing channels.
• Lead commercial contracting, budget allocation, and G2N optimization to protect profitability and grow the business.
• Coordinate tender participation with internal stakeholders, including Market Access, Regulatory, Finance, and Supply Chain.

Business Growth and Commercial Execution

• Deliver against assigned sales targets and account objectives within the public sector.
• Identify and unlock growth opportunities to accelerate account performance and expand patient access.
• Support successful product launches and lifecycle management strategies across key public accounts.

Collaboration and Stakeholder Engagement

• Partner with Business Teams, Marketing, Medical Affairs, Market Access, Regulatory, Finance, and Supply Chain to drive procurement and commercial execution.
• Combine customer, market, and competitive insights with company resources to inform and influence account decisions.
• Build strong relationships with institutional decision-makers and key account stakeholders.
• Continuously update account profiles to reflect changing dynamics, stakeholder landscapes, and emerging opportunities.

Market Intelligence and Performance Monitoring

• Monitor market dynamics, competitor activities, and changes in institutional procurement.
• Share regular insights on the competitive landscape and strategic recommendations with leadership.
• Track account performance against KPIs and address any gaps proactively.
• Support forecasting and business planning cycles, providing regular business updates to management.
• Ensure all account management activities comply with company policies, procedures, and local regulations.

Experience Required

Candidates should possess 5-10 years of relevant experience for this role.