Manager Operational Technology Infra Structure Hosting & Connectivity

About the Role

Maaden is seeking a Manager, Operational Technology Infrastructure Hosting & Connectivity to lead the operational technology (OT) infrastructure, hosting, and connectivity environments. This full-time position is based in Riyadh, Riyadh, Saudi Arabia, and requires 5-10 years of relevant experience. The role ensures reliable, secure, and high-performance industrial technology services across all sites.

Key Responsibilities

• Operate and maintain OT servers, storage, virtualization, hosting platforms, and edge compute environments across industrial sites.
• Ensure the availability, performance, capacity, and reliability of hosted OT systems, including MES, LIMS, historians, and edge nodes.
• Execute routine maintenance, patching, upgrades, backups, lifecycle management, and infrastructure health monitoring activities.
• Operate and maintain OT network infrastructure across plant, site, and industrial control environments.
• Ensure stable, resilient, and secure connectivity between OT systems, plant networks, data platforms, and upstream enterprise systems.
• Implement OT infrastructure, hosting, connectivity, and edge platform standards across sites and operational environments.
• Support the modernization of legacy hardware, operating systems, virtualized environments, industrial networks, and hosted OT platforms.
• Implement redundancy, backup, recovery, monitoring, incident response, and operational resilience practices for OT infrastructure and hosted systems.
• Lead the OT infrastructure, hosting, and connectivity team in delivering reliable operational support and improvement initiatives.
• Manage vendor support, service delivery, technical escalations, maintenance windows, and infrastructure delivery commitments.

Operational Focus

This role is responsible for ensuring OT hosting services support operational continuity, plant availability, and approved digital enablement requirements. It involves applying standardized network configurations, segmentation principles, connectivity patterns, and performance monitoring practices. Coordination with cybersecurity, infrastructure, site engineering, and enterprise connectivity teams is essential to maintain reliable OT-IT integration.

Standardization and Modernization

The Manager will drive the implementation of OT infrastructure, hosting, connectivity, and edge platform standards across all sites. This includes executing infrastructure upgrades in line with OT roadmaps, architecture standards, cybersecurity requirements, and site readiness plans. The role promotes reusable configurations, common operating procedures, and consistent support models across OT environments.

Reliability and Resilience

A core aspect of this position is to monitor infrastructure health and respond to incidents impacting availability, performance, reliability, connectivity, or hosted OT services. The Manager will lead root-cause analysis and corrective actions for recurring OT infrastructure, hosting, and connectivity issues, ensuring operational support processes protect plant continuity, safety, cyber resilience, and agreed service levels.

Team and Stakeholder Management

The role involves coordinating with cloud, connectivity, cybersecurity, platform, data, application, and site teams to resolve dependencies and execution risks. Maintaining clear operating procedures, service dashboards, risk logs, and stakeholder communications for OT infrastructure services is also a key responsibility.