Sales Manager

About the Role

Marriott Hotels & Resorts is seeking a Sales Manager for a full-time position in Riyadh. This role is responsible for proactively identifying and managing sales opportunities, ensuring proper and timely business turnover for effective service delivery. The Sales Manager will contribute to leading daily sales activities, focusing on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base and identify sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover to Event Management.
• Participate in sales calls with team members to acquire new business or close existing business.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to position sales effectively.
• Close optimal opportunities for the location based on market conditions and needs.
• Understand the location’s primary target customer and service expectations to offer tailored business solutions.
• Support the company’s service and relationship strategy, driving customer loyalty through service excellence.
• Service customers to grow account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to obtain feedback on product quality and service levels.

Experience Requirements

• Candidates should possess 5-10 years of relevant experience in sales.

Company Culture

Marriott International is an equal opportunity employer committed to fostering an inclusive environment where the unique backgrounds, cultures, talent, and experiences of all associates are valued and celebrated. The company is dedicated to non-discrimination on any protected basis. Marriott Hotels aims to deliver thoughtful, heartfelt, and forward-thinking service, upholding the promise of “Wonderful Hospitality. Always.” Joining Marriott Hotels means becoming part of a global team within Marriott International, where individuals are encouraged to do their best work and pursue their purpose.

JW Marriott, part of Marriott International's luxury portfolio, emphasizes that associates come first, believing that happy associates lead to happy guests. JW Marriott associates are characterized by confidence, innovation, genuineness, and intuition, carrying on the legacy of J. Willard Marriott. The brand offers a work experience focused on community, camaraderie, training, development, recognition, and holistic well-being in a luxury environment. This approach, known as The JW Treatment™, ensures that exceptional guest treatment begins with how associates are cared for.