Sales Manager

About the Role

Marriott International is seeking a Sales Manager for a full-time position in Riyadh. This role is responsible for proactively identifying and managing sales opportunities, ensuring efficient business turnover for service delivery. The Sales Manager will contribute to leading daily sales activities, focusing on developing long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
• Develop community relationships to expand the customer base and identify new sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Ensure accurate, complete, and timely turnover of business to Event Management.
• Participate in sales calls with team members to acquire new business and close deals.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position sales strategies.
• Secure the most advantageous opportunities for the location based on market conditions and specific needs.
• Gain insight into the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy by driving customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and uphold the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations.
• Interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

Candidates should possess 2-5 years of experience in a relevant sales role. The position requires a proactive approach to sales, strong relationship-building skills, and the ability to manage multiple sales activities effectively.

Work Environment

This is a full-time position based in Riyadh, focusing on a dynamic sales environment that emphasizes both individual achievement and collaborative team efforts to meet objectives.