Sales Manager

About the Role

Marriott International is seeking a Sales Manager for a full-time position in Riyadh. This role is responsible for proactively identifying and managing sales opportunities, ensuring timely and proper turnover for service delivery. The Sales Manager will contribute to leading daily sales activities, focusing on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals. The position requires 2-5 years of experience.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows to secure future bookings.
• Develop community relationships to expand the customer base and generate sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover to Event Management.
• Participate in sales calls with team members to acquire new business and close deals.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to effectively position sales strategies.
• Close the most advantageous opportunities for the location based on market conditions and needs.
• Gain an understanding of the location's primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy, fostering customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations.
• Interact with guests to gather feedback on product quality and service levels.

About the Team

The W Hotels team operates with a mission to ignite curiosity and expand worlds, providing experiences that open doors and minds. The brand is known for reinventing luxury norms globally, driven by an adaptable and innovative spirit. The "Whatever/Whenever" culture and service philosophy aim to bring guests' passions to life. Joining W Hotels means becoming part of Marriott International's portfolio of brands, where individuals are encouraged to perform their best work and grow within a global team.

Commitment to Diversity and Inclusion

Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. The company fosters an environment where the unique backgrounds of its associates are valued and celebrated. Marriott International is dedicated to non-discrimination on any protected basis, including disability and veteran status, as per applicable law.