Accounts Receivable & Collection Officer

About the Role

Alqotr is seeking an Accounts Receivable & Collection Officer to join their team in Riyadh. This full-time role involves managing and monitoring customer accounts and the entire collection cycle, from ensuring billing readiness to collecting outstanding amounts and reconciling balances. The position aims to reduce collection periods, minimize delays in invoice issuance and payments, and maintain accurate customer balances.

Scope of Responsibility

This role covers the full Accounts Receivable and Collection cycle, from the Project / Contract stage through collection, reconciliation, and closing. The process includes: Project / Contract → Billing Readiness → Invoice Preparation → Invoice Submission → Customer Approval → Payment Due → Collection → Bank Receipt → Reconciliation → Closing. The officer is responsible for proactive follow-up to ensure invoice readiness and prevent delays in issuance, approval, or collection.

Key Responsibilities

• Monitor contracts and projects within the assigned customer portfolio and ensure awareness of billing schedules and requirements.
• Identify invoices and progress claims due for issuance and proactively monitor their readiness.
• Follow up on progress claims and completed works at least three days prior to the billing date.
• Ensure all required billing documents are complete, including progress claims, completion records, Timesheets, work reports, Purchase Orders (POs), and approvals.
• Coordinate with Project Managers, Operations, Human Resources, and Finance to complete missing documents.
• Escalate any issues that may affect or delay invoice issuance in a timely manner.
• Prepare invoices in accordance with contracts, agreements, and approved Purchase Orders.
• Review invoice values, billing periods, PO numbers, project and customer details, Value Added Tax (VAT), and supporting documents.
• Enter and issue invoices through the company’s approved ERP system.
• Submit invoices through customer platforms or government portals when required.
• Ensure invoices are accepted without errors or rejection notices, and coordinate resolution of comments or rejected invoices.
• Record and maintain invoice numbers, issue dates, due dates, values, and current status.
• Follow up on invoices from issuance until customer approval through various channels (platforms, email, telephone, meetings).
• Follow up on customer comments, objections, or additional requirements and coordinate their resolution.
• Maintain an updated Log Sheet for each invoice, including status, latest action, follow-up date, next action, and reasons for delay.
• Escalate invoices with delayed approval according to company procedures.
• Follow up on invoices before and after due dates to ensure timely payment.
• Communicate with customers to obtain clear payment dates and monitor Promises to Pay.
• Follow up on overdue invoices, identify reasons for delays, and work to resolve them.
• Send and follow up on Payment Follow-up communications.
• Follow up on Payment Orders.

Experience and Qualifications

Candidates should possess 2-5 years of relevant experience in accounts receivable and collections.

Work Environment

This is a full-time position based in Riyadh.