AMBULATORY CARE REPRESENTATIVE I📣 إعلان

About the Role

King Faisal Specialist Hospital & Research Centre in Riyadh is seeking a dedicated Ambulatory Care Representative I to join its full-time team. This role is crucial for ensuring seamless patient access, registration, and financial processing in accordance with hospital policies. The position is ideal for individuals with 0-1 years of experience who are committed to providing essential administrative support within a healthcare environment.

Role Overview

The Ambulatory Care Representative I plays a vital role in the patient journey, coordinating closely with physicians, nurses, and other healthcare providers. This position ensures that all aspects of patient access, acceptance, registration, eligibility verification, and financial status are managed efficiently and in full compliance with Hospital policies, contributing to a smooth and timely patient experience.

Key Responsibilities

• Receive and greet patients, employees, or visitors upon arrival in the clinic, providing necessary information and directions.
• Obtain required information and direct caller concerns to the appropriate departments.
• Open medical records for new patients and manage correspondence regarding treatment eligibility.
• Interview and assist patients/families with medical referral paperwork, explaining KFSH&RC eligibility policies.
• Perform all appointment scheduling services and admission-related functions.
• Register and process financial letters from various sources, including Royal Families, Royal Cabinet, companies, General Medical Committees, and embassies.
• Register and confirm patient visits using the computer system, initiating necessary actions for patient check-in.
• Receive and process walk-in patients efficiently.
• Retrieve patient information from the system as needed and verify patient eligibility for specific specialties.
• Coordinate with other Hospital staff to ensure patient appointments, such as X-ray or Endoscopy, are scheduled in close proximity.
• Participate in the orientation of new employees and adhere to all Hospital policies and procedures.
• Engage in self and peer education, training, and development initiatives.
• Perform any other related duties as assigned to support clinic operations.

Qualifications and Experience

• A minimum of 0 to 1 year of relevant experience is required for this position.
• Demonstrated ability to manage administrative tasks in a fast-paced environment.
• Proficiency in using computer systems for patient registration and information retrieval.

Work Setting

This full-time position is based at King Faisal Specialist Hospital & Research Centre in Riyadh. The role involves working directly with patients and collaborating with a diverse team of healthcare professionals to maintain high standards of patient care and administrative efficiency.

Application Process

Candidates who meet the specified qualifications and are interested in contributing to a leading healthcare institution are encouraged to apply. Further details regarding the application submission will be provided upon inquiry.