Area Boutique Manager

About Nestlé Nespresso SA

Nestlé Nespresso SA is a rapidly expanding operating unit of Nestlé, recognized as a leader in portioned coffee and a trusted global brand. The company's growth is driven by its commitment to research and development, pioneering high-quality coffee experiences for both in-home and out-of-home consumption, including restaurants, hotels, offices, and luxury retail. Headquartered in Lausanne, Switzerland, Nespresso operates in over 60 countries and employs more than 12,000 individuals worldwide.

The Role of Area Boutique Manager

Nestlé Nespresso SA is seeking an Area Boutique Manager in Riyadh, Saudi Arabia. This full-time role requires 5-10 years of experience. The primary mission of this position is to drive business results within a designated region by developing the boutique network and ensuring the effective implementation of Nespresso's consumer experience strategy and campaigns across all boutiques.

Key Responsibilities

• Drive optimum execution and implementation of the consumer experience strategy, targets, and campaigns.
• Lead omnichannel acquisition, loyalty, and sales for boutiques while delivering a high-standard consumer experience.
• Support Boutique Managers in developing an area and omnichannel focus through data-driven action plans.
• Build and manage the sales force structure effectively.
• Identify and develop opportunities for business growth and optimization within the boutique network, leveraging commercial, customer, and geomarketing insights.
• Provide area-specific insights to the business performance and planning team.
• Develop business cases for new or existing boutiques to support omnichannel growth and cost optimization.

Departmental Management

• Drive the organization's business results through tactical and operational decisions, ensuring sustainable departmental development.
• Define and lead initiatives to achieve business objectives.
• Support the Director in making optimal CAPEX and OPEX investment decisions within the operational planning process.
• Manage and monitor the budget for the subdepartment.
• Drive improvements and efficiencies by collaborating with other departments.
• Translate company and department decisions into relevant actions for the subdepartment.

People and Performance Management

• Attract and retain talent, enhancing employee effectiveness through regular coaching and learning activities.
• Build a cohesive team that collaborates effectively towards shared goals.
• Set individual performance goals aligned with organizational priorities and monitor progress using the PDP methodology.
• Lead by example, embodying NLF behaviors and safety leadership.
• Foster the Nespresso culture by promoting a positive, healthy, and safe working environment that encourages teamwork, ambition, and professionalism.

Application Process

Candidates with 5-10 years of relevant experience are encouraged to apply for this full-time position in Riyadh. Salary details will be discussed during the interview process.