Housekeeping Coordinator

Role Overview

Marriott International is seeking a Housekeeping Coordinator to join its team in Riyadh. This full-time role is essential for supporting Housekeeping management in daily operations and ensuring effective coordination across various departments. The coordinator plays a key role in maintaining smooth hotel operations and contributing to overall guest satisfaction.

Core Operational Responsibilities

• Run sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning schedules.
• Update the status of departing guest rooms and ensure timely cleaning of vacant dirty rooms.
• Document and resolve issues related to discrepant rooms in coordination with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms, assigning rush rooms and rooms previously on this list as needed.

Interdepartmental Coordination and Administrative Duties

• Assist Housekeeping management in the daily management of activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Complete all required Housekeeping paperwork accurately.
• Enter and locate work-related information efficiently using computer systems.
• Perform other reasonable job duties as requested by Supervisors.

Professional Conduct and Guest Engagement

• Adhere to all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete all mandatory safety training and certifications.
• Maintain a clean and professional uniform and personal appearance; ensure confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address their service needs, and express genuine appreciation.
• Ensure consistent adherence to quality expectations and standards in all tasks.
• Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.
• Communicate clearly and professionally, both verbally and in written documents.
• Be able to stand, sit, or walk for extended periods, and move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Experience

• Education: High school diploma or * equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience is required for this role.
• License or Certification: None required.

Commitment to Employee Development

Marriott International is dedicated to fostering a supportive environment, offering opportunities for training, professional development, and recognition. The company also places a strong focus on the holistic well-being of its employees.