IT Engineer Saudi Fresher

About the Role

HCLTech is seeking an IT Engineer Saudi Fresher to join their team in Riyadh, Saudi Arabia. This is a full-time, entry-level opportunity designed for motivated Saudi graduates to commence their careers in application and IT operations support. The role provides practical exposure to core IT support functions within a structured project environment.

Role Context and Development

This position offers hands-on experience in incident handling, basic troubleshooting, documentation, reporting, and enterprise support processes. The successful candidate will learn project-specific applications, tools, SQL queries, and Linux commands, contributing to operational efficiency and service delivery.

Key Responsibilities

• Provide first-level support for application and IT-related requests.
• Log, track, update, and follow up on incidents and service requests.
• Perform basic troubleshooting and escalate unresolved issues to relevant support teams.
• Maintain operational trackers, reports, emails, and process documentation using MS Excel and standard office tools.
• Adhere to standard operating procedures, IT service management processes, and security guidelines.
• Learn project applications, tools, SQL queries, Linux commands, and support procedures.
• Coordinate with internal teams and communicate status updates clearly and professionally.
• Work onsite in Riyadh and support project schedules as assigned.

Qualifications and Experience

• Saudi national.
• 0-1 year of professional experience.
• Motivated graduate seeking an entry-level IT career.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires onsite presence to support project schedules and collaborate with internal teams.

Application Process

Further details regarding the application process will be provided upon inquiry. Salary for this position is not disclosed.