𝗟𝟮 𝗟𝗕𝗦/𝗘𝗡𝗟 𝗕𝗔𝗖𝗞 𝗢𝗙𝗙𝗜𝗖𝗘 𝗘𝗡𝗚𝗜𝗡𝗘𝗘𝗥

About the Role

Tangent International is seeking an experienced L2 LBS/ENL Back Office Engineer to support a major telecommunications project in Riyadh, Saudi Arabia. This is a contract position requiring 2-5 years of relevant experience. The role focuses on providing L2 operational support for LBS/ENL systems and applications within a telecom network environment.

Key Responsibilities

• Provide L2 operational support for LBS/ENL systems and applications.
• Troubleshoot complex system, application, and network incidents.
• Perform system health checks, preventive maintenance, and performance optimization.
• Support network integration, upgrades, change management, and system acceptance testing.
• Manage incidents, conduct root cause analysis (RCA), and ensure service restoration.
• Support disaster recovery, backups, and system availability.

Required Technical Skills

• Strong hands-on experience with LBS/ENL systems and applications is essential.
• Linux administration (SUSE Linux / RHEL).
• Database administration and troubleshooting.
• Strong understanding of GSM, WCDMA, LTE, and 5G networks.
• Knowledge of SS7, SIGTRAN, and Diameter protocols.
• Experience with VMware, Kubernetes, and virtualization.
• Unix Shell Scripting and Python.
• IP networking, Wireshark, and network troubleshooting.
• Experience with Core, RAN, and OSS system integration.
• Telecom incident management, fault management, and performance monitoring.

Candidate Profile

The ideal candidate will be a strong technical engineer with a solid background in telecom network operations and excellent troubleshooting skills. Previous hands-on experience with LBS/ENL systems is a mandatory requirement for this role; candidates without this specific experience will not be considered.

Experience and Location

This position requires 2-5 years of relevant experience and is based in Riyadh, Saudi Arabia. The role is a contract opportunity supporting a significant telecommunications initiative.