Lead Account Manager📣 إعلان

About stc and the Lead Account Manager Role

stc is seeking a Lead Account Manager to join its team in Riyadh, Saudi Arabia. This full-time position is central to managing key customer accounts and leading a direct sales team. The role focuses on achieving sales targets, ensuring product presence, and enhancing customer satisfaction to support overall business growth.

Role Purpose

The Lead Account Manager is responsible for driving sales performance and market presence across assigned accounts. This involves strategic oversight of sales operations, team leadership, and fostering strong customer relationships to meet business objectives and ensure operational excellence in the market. The role holder will carry out duties in accordance with business requirements.

Key Responsibilities

• Achieve sales targets across all product categories for each assigned customer account through effective sales team management.
• Monitor and support the direct sales team to maximize individual and collective performance and productivity.
• Evaluate daily sales routes to ensure optimal efficiency and market coverage.
• Report and escalate business-related issues to the regional manager in a timely manner.
• Monitor and report on competitors’ activities to contribute to market intelligence and strategic planning.
• Ensure the effective execution of all marketing and branding activities across assigned branches and accounts.
• Maintain strong customer relationships by ensuring maximum customer satisfaction at every store.
• Ensure all products are accurately listed, regularly updated, and communicated to customers and cashiers.
• Monitor product display, visibility, and stock availability, gathering feedback from the sales team to ensure execution excellence.
• Escalate and follow up on inventory issues to ensure timely resolution and continuous product availability.
• Conduct regular visits to clients and their points of sale to build and maintain strong, long-term relationships, while monitoring market trends and competitors’ activities.
• Stay informed on current market trends and account management initiatives.

Required Experience

• A minimum of 8+ years of relevant experience in account management or direct sales leadership.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves regular client visits and active field engagement within the region.

Application Process

Candidates who meet the above qualifications are encouraged to apply for this opportunity at stc.