Leasing & Tenant Relations Manager Film Studios (SPA QPFS )

About Qiddiya

Qiddiya is seeking a Leasing & Tenant Relations Manager Film Studios to join its team in Riyadh, Saudi Arabia. This full-time role is central to managing the leasing coordination and tenant relationship activities within the Film Studio asset, ensuring operational excellence and tenant satisfaction.

Role Overview

The Leasing & Tenant Relations Manager will oversee the entire tenant lifecycle, from effective onboarding and occupancy management to retention and operational readiness. This position combines strategic leasing coordination with proactive occupier and operator servicing, specifically within a specialized studio environment, to support commercial performance and long-term occupier satisfaction.

Key Responsibilities

• Support the implementation of leasing and occupancy strategies for the Film Studio asset.
• Coordinate tenant and operator onboarding, including move-in readiness, service activation, and operational integration.
• Serve as the primary operational contact for tenants, operators, and commercial occupants throughout onboarding and occupancy.
• Manage tenant communication, issue resolution, and relationship management to support long-term retention and satisfaction.
• Coordinate lease administration, occupier documentation, and onboarding requirements according to approved processes.
• Monitor occupancy utilization, tenant operational requirements, and service readiness across occupied spaces.
• Support tenant retention initiatives, renewals planning, and service quality improvement activities.
• Coordinate operational support with Finance, Operations, HSE, IT, and Corporate Enablement teams to resolve tenant-facing issues.
• Track tenant requests, escalations, action logs, and operational follow-ups to closure.
• Support the implementation of approved pricing, leasing frameworks, and commercial terms as required.
• Conduct tenant satisfaction follow-ups and identify opportunities for service improvement.
• Monitor tenant compliance with operational, contractual, access, and HSE requirements.
• Prepare occupancy reports, tenant updates, onboarding trackers, and operational dashboards.
• Support leasing negotiations and commercial discussions when required.
• Coordinate activation readiness for new tenants, operators, and strategic partnerships prior to go-live.

Required Experience

• Candidates should possess 5-10 years of relevant experience in leasing coordination, tenant relations, or property management, preferably within a specialized commercial or studio environment.

Key Performance Indicators

• Occupancy rate
• Tenant retention rate
• Tenant satisfaction score
• Tenant onboarding cycle time
• Number of unresolved tenant escalations
• Lease renewal rate
• Operational readiness timelines

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to a significant development project within the entertainment industry.