Manager Recreation & Engagement (DEL )

About Qiddiya

Qiddiya is seeking a Manager, Recreation & Engagement to join its team in Riyadh, Riyadh, Saudi Arabia. This is a full-time position responsible for overseeing recreational and community engagement services within the Qiddiya Workers Villages.

Role Overview

The Manager, Recreation & Engagement leads the governance and delivery of recreational, leisure, and community engagement services. This role focuses on structured activity programming, resident engagement initiatives, facility utilization governance, and contractor performance management. The primary objective is to enhance resident well-being, satisfaction, and community cohesion across all Workers Villages.

Key Responsibilities

• Develop and implement the recreation and engagement strategy for all Workers Villages.
• Establish activity programming calendars, community initiatives, and resident engagement campaigns.
• Oversee recreational facility utilization, readiness, and service standards in coordination with Facilities Management.
• Manage recreation service providers and coaches/instructors, ensuring compliance with SOPs, KPIs, and contracts.
• Capture resident feedback and engagement metrics to drive continuous improvement.
• Ensure HSE and safeguarding compliance for all recreational and engagement activities.
• Support official visits, community events, and special programs as required.

Deliverables and Accountabilities

• Approved recreation and engagement strategy and annual activity plan.
• Monthly activity calendars and participation reports.
• Resident engagement and satisfaction dashboards.
• Documented SOPs and governance framework for recreation services.
• Audit-ready records for contractor performance and compliance.

Required Experience and Qualifications

Candidates should possess 5-10 years of relevant experience in recreation, leisure, or community engagement management.

Authority and Decision-Making

• Approve activity programs and engagement initiatives within delegated authority.
• Authorize corrective actions for service delivery failures.
• Escalate safeguarding or serious incident risks to senior leadership.