Product Manager (Fulfilment & Operations)

About the Role

Brkz is seeking a Product Manager for Fulfilment & Operations to join their team in Riyadh. This is a full-time position for a Mid-Senior level professional with 5-10 years of experience. The role focuses on driving product strategy and roadmap through innovative solutions to customer problems, specifically within the fulfilment domain.

Role Purpose and Focus

The Product Manager will lead and own outcomes related to fulfilment, with a primary focus on streamlining the order lifecycle from commitment to closure. This involves efficiently moving transactions and proactively reducing manual workflows, operational delays, and errors. The role is responsible for delivering high-reliability products that serve as the daily operational backbone for the Procurement, Operations, and Accounting teams.

Key Responsibilities

• Define problems, scope, and success metrics for fulfilment flows.
• Map end-to-end workflows from purchase order (PO) to delivery and reconciliation.
• Identify friction, rework, and failure points across people, processes, and systems.
• Prioritize work based on operational impact, business value, effort, and risk.
• Partner with Tech Leads in a shared accountability model.
• Write clear requirements, acceptance criteria, and release definitions.
• Align Operations, Finance, Procurement, and Supply stakeholders.
• Identify and deliver automation and AI-assisted workflow opportunities.
• Work with Data and Engineering to ship AI-enabled features.
• Utilize AI tools to accelerate discovery, analysis, and synthesis.
• Apply AI to improve backlog quality, requirements clarity, and delivery throughput.
• Partner with Engineering to improve SDLC efficiency using AI-assisted tooling.
• Measure adoption, accuracy, cycle time, and operational impact post-launch.
• Lead reviews, decisions, and trade-offs with senior stakeholders.

Performance Indicators

• Achieve shorter fulfilment and order close cycles.
• Reduce manual interventions and escalations.
• Ensure higher data accuracy across orders, invoices, and reconciliation.
• Demonstrate measurable efficiency gains from automation and AI.
• Drive strong adoption by Operations, Procurement, and Accounting teams.
• Ensure predictable delivery with Engineering.

Company Culture and Benefits

Brkz offers an environment that encourages continuous learning and values innovative ideas. The company operates with a product-first mindset. Benefits include stock options, premium health insurance, and an attractive compensation package.

Application Process

Candidates interested in this Product Manager role are encouraged to apply. The salary for this position will be discussed during the interview process.