Review & Objections Specialist

About the Role

The Zakat, Tax and Customs Authority is seeking a Review & Objections Specialist to join their team in Riyadh, Saudi Arabia. This full-time role involves contributing to the development of ZATCA’s objections and appeals strategy, assisting in case collection and assessment operations, and managing objections and appeals processes. The position requires 2-5 years of relevant experience.

Role Purpose and Scope

Jobholders at this level carry out specific tasks independently under close supervision. They are responsible for collecting necessary input to support the development of ZATCA’s objections and appeals strategy. The specialist will also assist in case collection and assessment, research and analyze information, draft reports and documents, and participate in relevant meetings.

Key Responsibilities

• Receive litigation cases from the audit team and prioritize them for analysis based on predefined criteria.
• Research and analyze relevant laws, regulations, and policies for proper case assessment.
• Coordinate with stakeholders to collect necessary documents for high-level legal assessment.
• Assist in analyzing cases and provide basic recommendations based on technical input from tax appeals analysts.
• Manage objections by coordinating with tax appeals analysts for technical analysis and escalating complex issues.
• Prepare complete objections and appeals files, including assessment results, recommendations, and supporting documents for revision and finalization.
• Draft tax-related case documents, ensuring all information is gathered, and assist in negotiation meetings with concerned committees.
• Assist in drafting communications to taxpayers regarding final decisions and identify areas for improvement.
• Communicate decisions to concerned parties, report on implementation, and highlight areas for improvement.

Organizational and Operational Duties

• Adhere to all relevant policies, processes, and standard operating procedures.
• Support junior team members in problem-solving and ensure efficient workflow.
• Escalate complex problems to the appropriate personnel to ensure proper resolution.
• Perform other duties as requested.

People Management

• Train junior staff on job activities to facilitate knowledge transfer, where applicable.
• Provide clear direction, prioritize tasks, assign responsibilities, and monitor the workflow of junior staff.
• Support junior staff or direct reports in executing their duties according to established policies and processes.

Qualifications and Experience

• 2-5 years of relevant experience.
• Ability to research, collect, and analyze information.
• Proficiency in drafting reports and documents.