Sales Specialist

About the Role

Dar Najd is seeking a dedicated Sales Specialist to join their team in Riyadh. This full-time position focuses on luxury men's apparel and fabrics, requiring a professional who can deliver an exceptional retail sales experience to a discerning clientele. The ideal candidate will possess a strong foundation in sales and a readiness to quickly learn about the company's products.

Role Overview

This role is for a proactive sales professional skilled in consultative selling. It involves understanding customer needs, building trust, offering suitable options, and professionally handling objections to close sales. The Sales Specialist will be integral in achieving sales targets and maintaining strong customer relationships for Dar Najd.

Key Responsibilities

• Professionally welcome and greet customers.
• Understand customer needs and expectations.
• Provide a high-end consultative sales experience.
• Present suitable product options based on customer requirements and available inventory.
• Clearly and convincingly explain product value.
• Professionally handle customer objections, including price and competitor comparisons.
• Complete sales transactions and achieve sales targets.
• Meet sales objectives for orders and conversion rates.
• Build and maintain a customer database and foster long-term relationships.
• Follow up with previous customers to encourage repeat purchases and referrals.
• Implement management directives and marketing plans.
• Adhere to approved schedules and operational procedures.
• Accurately record and monitor required information.
• Collaborate with the showroom, production, and management teams to ensure a seamless customer experience.

Qualifications and Requirements

• A minimum of 3 years of experience in retail sales.
• Experience in luxury or high-value product sales is preferred.
• Strong ability in consultative selling.
• High social intelligence and a professional demeanor.
• Self-confidence and tact in interactions.
• Excellent ability to handle customer objections.
• Demonstrated ability to build long-term customer relationships.
• Commitment to management directives, plans, and schedules.
• Ability to work towards clear targets and metrics.

Training and Development

While prior expertise in fabrics and apparel is not a prerequisite, the successful candidate will receive comprehensive training on Dar Najd's products. A strong sales background and a quick learning aptitude are essential for this role.