Senior Manager Security Operations

About the Role

Qiddiya is seeking a Senior Manager Security Operations to lead the fixed-site general security operating model. This full-time position is based in Riyadh, Saudi Arabia, and requires over 10 years of experience in security operations. The role focuses on static guarding, security posts, access control, pedestrian and baggage screening, asset protection, and managing contracted guard-force performance.

Key Responsibilities

• Direct and assure fixed-site security operations across assigned assets, critical infrastructure, and public-realm locations, including static guarding, security-post coverage, access control, and public-facing security services.
• Convert approved security requirements, MOSP controls, risk assessments, and asset security plans into site-specific standard operating procedures, post orders, and deployment plans.
• Lead General Security employees and contracted personnel, establishing clear reporting lines, shift-level supervision, and performance expectations.
• Develop, implement, and maintain site-specific procedures for static posts, foot patrols, fixed access points, visitor and contractor processing, and pedestrian and baggage screening.
• Establish, approve, issue, and periodically review post orders, access-control procedures, local emergency actions, and other fixed-site operational documentation.
• Monitor contracted guarding providers against approved staffing levels, licenses, rosters, shift patterns, and agreed KPIs, documenting deficiencies and assigning corrective actions.
• Review and control proposed changes to security posts, shift arrangements, staffing levels, operating hours, and contracted service scope.
• Plan and conduct documented field inspections of security posts, access-control points, screening operations, and critical-infrastructure protection measures.
• Lead fixed-site security readiness for new city asset openings and operational transitions.
• Direct the fixed-site operational response and follow-up for access breaches, screening failures, losses, and asset-protection incidents.
• Maintain documented tasking, escalation, and handover arrangements with Mobile Security & Patrols for reinforcement and incident response.
• Provide security operational input during stage-gate briefings, identifying fixed-site security requirements and readiness actions.

Qualifications and Experience

• Bachelor's degree or equivalent recognized qualification in security, risk, operations, business, or a related discipline.
• 10+ years of experience in security operations, including substantial management responsibility.
• Proven leadership in static guarding, access control, fixed-post operations, and asset protection across multiple locations.
• Experience managing contracted guard forces, including staffing compliance, KPIs, non-conformance, and service recovery.
• Experience supporting asset openings, public-facing operations, and elevated security requirements in complex environments.
• Experience in Saudi Arabia, GCC, major destination, critical infrastructure, or giga-project is advantageous.

Work Environment

This role operates within Qiddiya's security department, focusing on fixed-site operations. It involves collaboration with the Senior Manager, Mobile Security & Patrols, for mobile security aspects, while retaining accountability for fixed-site command and continuity.