Soft Services FM Supervisor

About the Role

NAI Saudi Arabia is seeking a Soft Services FM Supervisor to join their team in Riyadh, Saudi Arabia. This is a full-time operational role focused on the direct supervision and management of soft services within client office suites.

Key Responsibilities

• Monitor daily attendance, manage shift rosters, and arrange replacements for staff absences.
• Prepare staff schedules and rosters for client approval.
• Supervise cleaning, pantry/hospitality, and reception teams.
• Oversee daily cleaning of offices, meeting rooms, washrooms, and common areas.
• Manage pantry and coffee station services, ensuring proper upkeep.
• Supervise reception, visitor management, helpdesk operations, and courier handling.
• Schedule and monitor deep cleaning, pest control, and maintenance activities.
• Monitor consumables and stock levels, and prepare monthly consumption reports.
• Conduct daily and weekly inspections, ensuring all corrective actions are completed.
• Prepare monthly performance reports and conduct regular client review meetings.
• Ensure compliance with HSE policies, building rules, emergency procedures, and PPE requirements.

Experience and Qualifications

Candidates should possess 5-10 years of experience in a relevant field. The role requires a hands-on approach to operational supervision and team management.

Work Environment

This is a full-time position based in Riyadh, requiring movement between various client office suites. Occasional overtime may be necessary for deep cleaning, events, or emergencies. The role mandates wearing the NAI uniform and ID, with PPE required where applicable.