Telecom OSS Architect / Designer

About Capgemini Engineering

Capgemini Engineering is a global leader in engineering services, bringing together engineers, scientists, and architects to support innovative companies. The firm provides R&D and engineering services across various industries, focusing on digital and software technology. This full-time position is based in Riyadh, Saudi Arabia.

Role Overview

As a Telecom OSS Architect / Designer, you will serve as a senior technical authority within the Connectivity & Network Engineering practice at Capgemini Engineering. This role involves leading the architecture and design of complex OSS solutions for major telecommunications clients in the Kingdom of Saudi Arabia. You will be responsible for bridging business requirements with technical delivery, collaborating with client stakeholders, engineering teams, and vendor partners to define and implement OSS ecosystems.

Key Responsibilities

• Lead end-to-end OSS architecture and design across Network Inventory Management, Performance Management, and Fault/Event Management domains. This includes defining solution blueprints, integration frameworks, and technical roadmaps aligned with client business objectives and industry best practices such as TM Forum frameworks (eTOM, TAM, SID).
• Drive the design and implementation of Network Inventory solutions, covering physical, logical, and service inventory modeling to ensure accurate and real-time representation of network assets in multi-vendor, multi-technology environments (2G/3G/4G/5G, Fixed, IP/MPLS).
• Architect Performance and Fault Management solutions, overseeing the design of KPI frameworks, threshold management, alarm correlation, and root cause analysis capabilities to enable proactive network operations and minimize service impact for telecoms operators.
• Engage directly with senior client stakeholders to gather and translate complex business and operational requirements into detailed technical specifications, solution architectures, and HLD/LLD documentation, acting as a trusted advisor throughout the solution lifecycle.
• Lead and govern OSS integration design, defining interfaces and APIs between OSS platforms and adjacent systems including BSS, NMS, EMS, and emerging cloud-native network management platforms, ensuring seamless data flows and operational continuity across the network operations ecosystem.
• Provide technical leadership and mentoring to a team of OSS engineers and designers, conducting design reviews, driving quality assurance of technical deliverables, and ensuring architectural consistency and compliance with agreed standards across project workstreams.
• Support pre-sales and solutioning activities, contributing to RFP/RFI responses, technical proposals, and solution demonstrations, leveraging deep domain expertise to help shape and secure new opportunities across the KSA and wider Middle East telecoms market.

Candidate Profile

The ideal candidate for this role is a highly experienced and driven Telecom OSS Architect who combines deep technical expertise with strong leadership capabilities and a collaborative approach. A minimum of 10 years of experience in a relevant field is required.

Work Environment and Development

Capgemini Engineering offers a work environment that supports innovation and professional growth. The company maintains dedicated innovation labs focused on areas such as 5G, 6G, AI, Autonomous Vehicles, and Quantum technologies. Employees have access to career acceleration programs, including leadership development initiatives like Connected Manager, designed to support growth at various career stages. As a global leader in engineering services, Capgemini Engineering provides opportunities to contribute to R&D and digital transformation for clients worldwide, including a central role in the KSA market. The company also hosts Engineering Horizons, a global conference for colleagues to showcase talents and network.