Quality Specialist

About the Role

Al-Dawaa Medical Services Co. (صيدليات الدواء) is seeking a Quality Specialist to join its team in Al Qunfidhah. This full-time role is crucial for ensuring adherence to quality standards across logistics and distribution operations within the company's PROCEED 3PL Operations.

Role Purpose and Scope

The Quality Specialist will be responsible for ensuring that all activities within PROCEED 3PL Operations comply with established quality standards, regulatory authority guidelines, internal Standard Operating Procedures (SOPs), and Good Distribution Practices (GDP). This involves actively monitoring compliance, conducting regular audits, managing deviations, and driving continuous improvement initiatives for quality processes in logistics and distribution.

Key Responsibilities

• Monitor compliance of warehouse and distribution activities with Authorities Guidelines, GDP guidelines, internal SOPs, and quality standards.
• Conduct routine internal quality audits and inspections.
• Review operational processes, including receiving, storage, picking, packing, dispatch, and returns, to ensure quality compliance.
• Investigate deviations, incidents, and non-conformities, and ensure appropriate Corrective and Preventive Actions (CAPA) are implemented.
• Monitor temperature-controlled storage conditions and ensure compliance with cold-chain requirements where applicable.
• Support implementation and maintenance of Quality Management System (QMS) procedures in warehouses.
• Ensure documentation accuracy, including batch traceability, inventory records, and shipment documentation.
• Participate in risk assessments related to the storage, transportation, and handling of healthcare products.
• Support regulatory inspections and audits conducted by Regulatory Authorities.
• Conduct training and awareness sessions for warehouse staff on quality standards and procedures.
• Prepare quality reports and dashboards related to compliance performance, audit results, and quality Key Performance Indicators (KPIs).
• Support continuous improvement initiatives aimed at enhancing operational efficiency while maintaining quality standards.

Qualifications and Experience

• A minimum of 2 to 5 years of relevant experience in quality assurance or a similar role within logistics, distribution, or a related field.
• Demonstrated understanding of quality standards, regulatory requirements, and Good Distribution Practices (GDP).

Work Location and Type

This is a full-time position based in Al Qunfidhah, offering an opportunity to contribute to critical quality operations within a dynamic environment.

Application Information

Interested candidates who meet the above requirements are encouraged to apply.