Assistant Learning & development manager

About Accor and the Role

Accor, a group with over 45 brands and 5,600 hotels globally, is seeking an Assistant Learning & Development Manager. This full-time position is based in Medina, Al Madinah, Saudi Arabia, specifically at the Sofitel Shahd Al Madinah. The role involves contributing to the development and implementation of training initiatives within the hotel environment.

Role Overview at Sofitel Shahd Al Madinah

The Sofitel Shahd Al Madinah offers a 5-star experience near Al Masjid Al Nabawi, blending local traditions with French hospitality. The Assistant Learning & Development Manager will support the hotel's commitment to employee growth and professional development, ensuring a supportive environment for career progression within the hospitality sector.

Training and Development Responsibilities

• Assist in the creation, implementation, and facilitation of the Hotel Training Plan and budget, aligning with hotel goals.
• Conduct annual training needs analysis and coordinate with department managers to identify training opportunities.
• Initiate, coordinate, deliver, and follow up on all training activities within the hotel.
• Initiate relationships and partnerships with industry associations, external training companies, and academic councils.
• Update and maintain accurate records of training activities and participant information.
• Maintain an ongoing Training Calendar to maximize learning resources and opportunities.
• Develop and manage a central internal resource library of videos, books, and magazines for employee use.
• Share responsibilities for the integration and orientation process of new hires.
• Assist with the implementation of new policies, procedures, and standards.
• Prepare and submit training reports.

General Responsibilities

• Be fully conversant with hotel fire & life safety and emergency procedures.
• Attend all briefings, meetings, and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene.
• Perform other reasonable duties assigned by management.

Qualifications and Experience

Candidates should possess 2-5 years of relevant experience. The role requires a professional who can contribute to a dynamic hospitality environment and support the learning and development objectives of the hotel.

Application Process

Accor values commitment and offers recognition for daily contributions within the sector. Further details regarding the application process will be provided upon inquiry.