Coord Housekeeping

About the Role

Sheraton Hotels & Resorts is seeking a Coord Housekeeping to join their team in Medina, Al Madinah, Saudi Arabia. This full-time position is ideal for candidates with 0-1 years of experience, focusing on supporting Housekeeping management and ensuring efficient daily operations within the hotel.

Key Responsibilities

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned by the required time and assign rush rooms and rooms previously on the 'Do Not Disturb' list.
• Complete all necessary Housekeeping paperwork.

Operational Compliance and Guest Relations

• Adhere to all company, safety, and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests in accordance with company standards, anticipate and address guest service needs, and thank guests with genuine appreciation.
• Ensure adherence to quality expectations and standards in all tasks.

Teamwork and Communication

• Develop and maintain positive working relationships with colleagues.
• Support the team in achieving common goals.
• Listen and respond appropriately to the concerns of other employees.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.

Physical Requirements and General Duties

• Enter and locate work-related information using computers.
• Ability to stand, sit, or walk for extended periods.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Experience Required

Candidates should have 0-1 years of relevant experience for this role.