General Manager Le Meridien

About Le Méridien Medina

Le Méridien Medina is a premium Marriott-branded hotel located in the holy city of Medina. The hotel combines contemporary luxury with Saudi hospitality and is strategically located near Al Masjid Al Nabawi. It serves both religious and business travelers, offering elegantly appointed guest rooms and suites, multiple food and beverage outlets, and meeting and event facilities. The property is situated opposite the King Salman International Convention Center.

Position Summary

Le Meridien is seeking an experienced General Manager to lead Le Méridien Medina. This full-time role requires a seasoned hospitality executive with a background in luxury or premium hotel operations, strong commercial acumen, and the ability to drive operational excellence while maintaining high standards of guest satisfaction. The General Manager will be responsible for the overall leadership, profitability, guest experience, associate engagement, and strategic direction of the hotel. Fluency in Arabic is mandatory, and a deep understanding of the Saudi hospitality landscape is highly desirable. Saudi Nationals are preferred, but international candidates with the required experience will also be considered.

Key Responsibilities

• Monitor industry trends, competitor strengths and weaknesses, and explore new business opportunities.
• Develop and execute business plans to maximize customer satisfaction, profitability, and market share, ensuring alignment with hotel strategies.
• Collaborate with the Sales and Marketing team to develop revenue-generating strategies and pursue new business leads.
• Create and lead a high-performance Executive Committee, providing coaching, development opportunities, and succession planning.
• Analyze business data, including market share, financial performance, inventory, employee engagement, and customer satisfaction, to inform business plans.
• Foster a respectful and open communication environment for employees, ensuring fair treatment, appropriate compensation, and recognition.
• Work with the Revenue Management team to develop effective pricing strategies and maximize yield.
• Build rapport with property owners, keeping them informed of performance and brand initiatives, and balancing owner and brand interests.
• Interact with guests to obtain feedback, address service failures, and promote the property's image within the local community.
• Ensure property compliance with legal, safety, operational, labor, and Marriott brand standards through audits and training.

Qualifications and Experience

• 5-10 years of experience in hotel leadership.
• Prior experience leading a hotel within Saudi Arabia or the GCC.
• Experience managing properties serving both corporate and religious travel segments.
• Strong understanding of luxury guest expectations and service excellence.
• Proven success working with hotel owners and asset management teams.
• Fluency in Arabic is mandatory.

Company Culture

Le Méridien, part of Marriott International, is inspired by the era of glamorous travel and celebrates cultures through a European spirit. The brand focuses on providing authentic, chic, and memorable service that inspires guests to savor the destination. Marriott International is an equal opportunity employer, committed to diversity and inclusion, and values the unique backgrounds of its associates.