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نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعتبوك
Join our dynamic team at Fakeeh Care Group as an Optician!
As an Optician, you will play a crucial role in ensuring customer satisfaction and achieving store performance goals. Your responsibilities will include:
  • Identifying customer needs and recommending suitable optical products (frames, lenses, contact lenses, sunglasses).
  • Driving conversion and executing upselling and cross-selling promotions.
  • Achieving individual sales targets and supporting overall store performance.
  • Providing a professional and engaging customer journey.
  • Effectively handling customer inquiries and basic complaints.
  • Building strong customer relationships and loyalty.
  • Reading and understanding prescriptions accurately to assist in product selection.
  • Support in fitting, adjustments, and technical requirements when needed.
  • Ensuring accuracy in transactions and compliance with company procedures.
  • Maintaining stock accuracy and reporting any discrepancies.

Requirements:
  • Strong sales and customer service skills.
  • Basic understanding of optical processes and good knowledge of POS and insurance systems.
  • Attention to detail and a quality-focused mindset.
  • Team player with the ability to work under pressure.
  • 0-2 years of experience in a related field.
  • Bachelor's degree from a technical institute of optics.
  • Excellent command of oral and written English and Arabic.
  • SCFHS certification.

متطلبات الوظيفة

  • تتطلب ٢-٥ سنوات خبرة

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