Revenue & Reservation Manager

About the Role

Kerten Hospitality is seeking a Revenue & Reservation Manager for The House Hotel Jeddah, King Road. This full-time position in Jeddah requires 5-10 years of experience and focuses on maximizing hotel revenue and enhancing booking experiences through strategic forecasting and service management.

About Kerten Hospitality and The House Hotel Jeddah

Kerten Hospitality (KH) operates as an end-to-end lifestyle hospitality provider, developing bespoke destinations and optimizing operations for investors with a focus on sustainability. KH's portfolio includes over 55 lodging projects across the Middle East, Europe, and North Africa. The House Hotel Jeddah, King Road, is positioned along the Red Sea coastline as a contemporary urban escape. It features 129 rooms and a signature restaurant, located in Jeddah, a dynamic city on Saudi Arabia's western shore known for its blend of coastal living, culture, and modern life.

Key Responsibilities

• Develop and implement revenue management strategies to maximize hotel revenue, profitability, and market share.
• Manage pricing, inventory, availability, and distribution across all channels based on demand patterns and market conditions.
• Prepare and maintain accurate revenue forecasts, budgets, and performance reports.
• Monitor key performance indicators including Occupancy, ADR, RevPAR, RGI, MPI, and ARI.
• Conduct regular competitor and market analysis to identify trends, opportunities, and potential risks.
• Optimize room rates and inventory across direct channels, OTAs, GDS, and other distribution platforms.
• Lead regular revenue and commercial strategy meetings, providing recommendations based on performance and market data.
• Collaborate with Sales, Marketing, Reservations, Front Office, and Finance teams to align commercial strategies and maximize revenue opportunities.
• Analyze booking pace, pickup, segmentation, channel performance, cancellations, and length-of-stay patterns to support pricing decisions.
• Manage rate structures, restrictions, promotions, packages, and demand-based pricing strategies.
• Support pre-opening or seasonal ramp-up activities, including system configuration, market positioning, pricing strategy, and revenue procedures.
• Provide actionable revenue insights and recommendations to hotel management and ownership to support strategic decision-making.

Experience and Qualifications

Candidates should possess 5-10 years of relevant experience in revenue and reservation management within the hospitality sector. The role requires a strong understanding of market dynamics, pricing strategies, and distribution channels to effectively drive profitability.

Work Environment

This full-time position is based in Jeddah, Saudi Arabia, a city offering a unique blend of heritage and contemporary experiences. The role involves working within a dynamic hotel environment, collaborating with various departments to achieve revenue goals.