Senior Sales Engineer

About the Role

Olayan Energy Ltd is seeking a Senior Sales Engineer to join their team in Makkah, covering both Jeddah and Makkah. This full-time role focuses on managing customer relationships, ensuring sales profitability, and achieving individual sales targets as part of the department's overall objectives.

Key Responsibilities

• Regularly follow up with existing customers and identify new sales opportunities.
• Cultivate and maintain strong relationships with consulting and engineering offices.
• Respond to all inquiries, whether incoming or generated through media channels.
• Analyze customer technical requirements, specify key technical needs, and prepare accurate pricing using established systems.
• Develop comprehensive technical and commercial offers for customers.
• Coordinate with the Business Development Manager (BDM) for offer content and pricing approvals.
• Collaborate with the Regional Sales in-Charge on daily work agendas and assignments.
• Liaise with the spare parts department for any integrated spare parts requirements in inquiries.
• Coordinate with the service department for annual maintenance contracts, start-up, testing, and commissioning preparations and execution.
• Deliver offers to customers and maintain planned regular contact until deal conclusion.
• Assist customers in obtaining consultant approvals and support powerhouse design or modification as needed.
• Oversee equipment Pre-Delivery Inspection (PDI), delivery, testing, commissioning, and final handover to end-users.
• Ensure timely collection of customer credit payments.
• Monitor and report on competitors' activities, including sales, staffing, promotions, inventory, and after-sales service quality.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience in a sales engineering role.
• Demonstrated ability to manage customer relationships and achieve sales targets.
• Strong technical understanding to study and specify customer requirements.
• Proficiency in preparing detailed technical and commercial offers.

Work Environment

This is a full-time position based in the Makkah region, with responsibilities extending to both Jeddah and Makkah cities. The role requires proactive engagement with customers and internal departments to ensure seamless sales operations and customer satisfaction.