Restricted Commodities Compliance Lead

About the Role

DHL is seeking a Restricted Commodities Compliance Lead to join their team in Jeddah. This full-time role is responsible for leading and enhancing Dangerous Goods (DG) and Restricted Commodities compliance across assigned provinces. The position involves providing strategic oversight, regulatory governance, operational support, and continuous improvement to ensure full adherence to aviation regulations, Dangerous Goods requirements, and DHL standards.

Role Purpose and Impact

As the provincial compliance authority, the Restricted Commodities Compliance Lead will drive a strong safety culture and support operational excellence. This includes leading training and competency programs, managing regulatory relationships, and ensuring effective risk management across gateways, service centers, and customer operations. The role serves as a critical point of contact for compliance matters.

Key Responsibilities

• Serve as the Subject Matter Expert (SME) for Dangerous Goods and Restricted Commodities, offering guidance on the safe transportation of regulated and restricted shipments.
• Advise and support managers, operations teams, DG Coordinators, and internal and external stakeholders on regulatory requirements, including ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, DHL policies, and certification standards.
• Ensure compliance with ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, and DHL Global Standard Operating Procedures.
• Plan, deliver, and maintain Dangerous Goods training programs, conduct competency assessments, manage certification records, and support capability development for certified employees within the assigned province.
• Act as the primary Dangerous Goods compliance contact for operational, customer, and regulatory matters.
• Lead audit, assurance, and incident management activities, including Restricted Commodities Incident Reports (RCIR), Dangerous Goods Occurrence Reports (DGOR), and other regulatory reporting requirements.
• Conduct Dangerous Goods self-assessments, lead internal audits, coordinate regulatory inspections, and drive corrective and preventive action plans.
• Perform customer compliance assessments and provide recommendations regarding Dangerous Goods account approvals.
• Monitor compliance performance, identify emerging risks and trends, and implement continuous improvement initiatives to strengthen safety and regulatory compliance.
• Build and maintain effective working relationships with regulatory authorities, customers, and internal stakeholders.
• Ensure ongoing audit readiness and adherence to all applicable safety, security, and compliance requirements.
• Perform any additional duties and responsibilities assigned by the direct manager.

Qualifications and Experience

• Candidates should possess 5-10 years of relevant experience.
• Demonstrated expertise in Dangerous Goods and Restricted Commodities compliance.
• Strong understanding of aviation regulations, including ICAO Technical Instructions, IATA Dangerous Goods Regulations, and GACAR Part 109.

Skills and Attributes

• Ability to provide strategic oversight and regulatory governance.
• Strong leadership skills to drive a safety culture and operational excellence.
• Proficiency in planning and delivering training programs and conducting competency assessments.
• Excellent communication and relationship management skills for engaging with regulatory authorities, customers, and stakeholders.
• Capability in risk management and continuous improvement initiatives.

Work Environment

This is a full-time position based in Jeddah, requiring a proactive approach to maintaining and enhancing compliance standards across various operational sites including gateways, service centers, and customer operations.