Market Executive (Business Development)

About ***** Group

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, *** Group is a global travel service provider. The group comprises *, Ctrip, Skyscanner, and Qunar, integrating travel resources from industry partners to offer travel products and services worldwide. *** Group operates six Customer Service Centres in Japan, Korea, the UK, Thailand, Malaysia, and the Philippines, providing 24/7 support in 35 languages.

The Market Executive Role

***** Group is seeking a Market Executive (Business Development) to join its team in Makkah, Saudi Arabia. This full-time role requires 2-5 years of experience and focuses on supporting local hotel partnerships and coordinating with internal departments to enhance market performance and customer experience.

Key Responsibilities

• Support the team in maintaining relationships with local hotel partners and coordinate with cross-functional departments on assigned projects.
• Guide new hotel partners on using the extranet system, including managing rates and availability.
• Assist in the hotel onboarding process, including account setup, mapping, and ARI (Availability, Rates, Inventory) management.
• Resolve partner-related issues such as accounting discrepancies, reservation notifications, and rate parity concerns.
• Conduct market and competitor research to identify trends and opportunities.
• Evaluate production data and recommend appropriate follow-up actions.
• Prepare business review reports and insights as needed.
• Coordinate merchandising activities, including the implementation of special deals and promotions for hotel partners.
• Execute assigned operational projects, contribute findings, and ensure all activities enhance customer experience and drive business growth.
• Manage hotel accounts as needed to support overall market performance.

Required Experience and Qualifications

• 2-5 years of experience in a relevant field.
• Ability to support business development initiatives and manage partner relationships.
• Proficiency in conducting market research and data analysis.
• Strong coordination and communication skills for cross-functional collaboration.

Work Environment and Culture

***** Group fosters an international team environment that encourages open communication and mutual respect. The company supports career growth and provides opportunities for internal talent movement across functions, business units, or regions. Employees work in a fast-growing environment focused on technology and are part of a supportive team.

Application Information

This is a full-time position based in Makkah, with responsibilities also covering Jeddah. Salary details will be discussed during the interview process.