OTR Supervisor📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الدمام

وصف الوظيفة

About Amazon

******* aims to be the Earth's most customer-centric company, providing a platform where customers can find and discover a wide range of products online. The company's growth and evolution as an e-commerce platform are driven by a commitment to low prices, vast selection, and convenience, alongside a spirit of innovation.

Role Overview

Amazon is seeking an OTR Supervisor to join its Delivery Stations in Dammam, Eastern Region. This full-time role involves overseeing operations within facilities that manage the stowing, picking, packaging, and shipping of products, contributing to the company's customer service objectives.

Key Responsibilities

Ensure team safety and promote Amazon’s Health and Safety standards.
Lead cross-functional teams to address operational challenges.
Maintain Amazon’s process quality standards.
Ensure accuracy of inventory.
Identify and implement process improvements and streamlining initiatives.
Share and promote best practices with colleagues and within the network.

Core Operational Duties

Manage OTR metrics by monitoring on-ground processes and ensuring compliance.
Conduct and lead station vehicle safety audits.
Facilitate the onboarding process for external contractors.
Analyze OTR metric challenges and develop solutions in collaboration with Delivery Service Providers (DSPs) and stakeholders.
Manage incentives.
Conduct uniform auditing and manage inventory.
Handle daily operational communications with DSP Points of Contact (POCs) and escalate issues to owners as needed.
Address daily callouts from Delivery Stations related to DSP Delivery Associates (DAs).
Arrange and follow up on DAY0 attendance.
Work towards enhancing the DSP and DA experience.
Streamline feedback from DSPs to improve processes and provide solutions.

Basic Qualifications

Ability to work a flexible schedule, shift, or work area, including weekends, nights, and/or holidays.
Commitment to working 40 hours per week, with overtime as required.
Capable of lifting up to 49 pounds, standing/walking for shifts lasting up to 12 hours, and frequently pushing, pulling, squatting, bending, and reaching.