Lead Specialist Integration Operations

About the Role

Emdad By Elm is seeking a Lead Specialist Integration Operations to join their team in Riyadh, Riyadh, Saudi Arabia. This full-time role focuses on supporting integration platforms and services, managing operational issues, and ensuring the availability and stability of services. The specialist will coordinate with integration and application teams to maintain secure and stable operations within the organization.

Key Responsibilities

• Reassess business needs for the integration team and prioritize tasks effectively.
• Operate and provide support for Apigee, Red Hat 3scale, IBM DataPower, and Linux environments.
• Support and monitor API services and interfaces to ensure optimal performance.
• Analyze issues related to integration and connectivity, identifying root causes and solutions.
• Coordinate with relevant teams to efficiently resolve incidents and minimize disruption.
• Support the launch of new network and service initiatives.
• Monitor the performance of integration platforms and address technical challenges proactively.
• Ensure the continuous availability and stability of services.
• Document operational procedures and knowledge to facilitate team efficiency and continuity.
• Support various projects and initiatives related to integration operations.
• Analyze integration risks and implement measures to ensure business continuity.

Qualifications and Experience

• Candidates should possess 5-10 years of relevant experience in integration operations.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to work within a dedicated team focused on critical integration operations.