Learning and development Manager

About the Role

Hilton Riyadh Hotel & Residences is seeking a Learning and Development Manager to join their team in Riyadh. This full-time position involves managing training initiatives for hotel team members, focusing on delivering memorable guest experiences.

Role Overview

The Learning and Development Manager is responsible for overseeing and implementing comprehensive training programs that align with corporate goals and industry standards. The role ensures continuous improvement in team member performance and fosters a positive and productive work environment within the hotel.

Key Responsibilities

• Design, plan, and deliver hotel training programs covering topics such as harassment-free workplace, diversity, new team member orientation, leadership, and service, ensuring alignment with corporate goals and industry standards.
• Conduct meetings with department managers, trainers, and team members to review performance trends, develop action plans, and acknowledge achievements.
• Assess existing training initiatives, identify opportunities for enhancement, and recommend solutions to address specific department needs for continuous improvement.
• Track, maintain, and audit individual team member training records using designated systems and tools.
• Manage and monitor department-specific training programs, including alcohol awareness, food safety, job skills checklists, and educational assistance.
• Supervise and support team members, monitor performance, provide coaching, and cultivate a positive and productive work environment.

Work Environment

This role is based in Riyadh, Saudi Arabia, at the Hilton Riyadh Hotel & Residences. It is a full-time position focused on enhancing the skills and performance of hotel team members to uphold high standards of hospitality.

Application Process

Candidates interested in this Learning and Development Manager position are encouraged to apply. The salary for this role will be disclosed during the interview process.