Operations Manager

About the Role

Raha Health Care is seeking a highly skilled and experienced Operations Manager to lead the operational and administrative functions of a medical complex in Riyadh. This full-time role is critical for driving growth, profitability, and enhancing overall performance efficiency within the medical facility.

Key Responsibilities

• Lead and manage all operational activities of the medical complex.
• Achieve financial and operational targets, increasing revenue and profitability.
• Develop the performance of medical and administrative departments and enhance productivity.
• Manage and monitor medical and administrative staff, improving human resource efficiency.
• Enhance the patient experience and elevate customer satisfaction levels.
• Oversee the revenue cycle, medical insurance, claims, and collection processes.
• Monitor expenses and costs, working to improve profit margins.
• Track key performance indicators (KPIs) and prepare reports for senior management.
• Develop medical services and optimize the utilization of clinic capacity.
• Ensure compliance with Ministry of Health standards and quality and accreditation requirements.

Qualifications and Experience

• A minimum of 5-10 years of experience in managing and operating medical complexes or facilities.
• Proven track record in improving operational performance and increasing revenue.
• Strong experience in medical insurance and revenue cycle management.
• High capability in leadership and managing multidisciplinary teams.
• Advanced skills in financial and operational analysis and decision-making.
• Relevant university degree in Health Administration, Business Administration, or a related field.

Work Location

This position is based in Riyadh, specifically in East Riyadh.

Application Process

To apply, please send your CV, ensuring the job title "Operations Manager" is included in the email subject line.