Operations Specialist

About the Role

Yusr Real Estate Development & Investment is seeking an Operations Specialist to join their team in Riyadh, Riyadh Province. This full-time role involves organizing and managing operations within the Sales Department and ensuring its seamless integration with other departments. The specialist will focus on maintaining data accuracy, procedural integrity, and a smooth sales cycle, including managing real estate unit inventory, contracts, and financial claims.

Key Responsibilities

• Manage and organize real estate unit inventory, including numbers, specifications, and projects, and update it with future changes.
• Coordinate sales operations with finance, legal, and collection departments to ensure procedural completion and efficient transaction execution.
• Develop policies, procedures, and forms related to sales management, and monitor their application and compliance.
• Oversee the sales cycle from unit reservation to contract completion and payment due dates, ensuring all requirements and approvals are met.
• Review and organize client contracts, ensuring data and documents are complete and archived according to approved procedures.
• Monitor client payments and coordinate with collection officers and the financial department to prepare claims and track their status.
• Manage and update client, unit, and deal data in the CRM system, ensuring accuracy and integration, and address any data or workflow issues.
• Prepare periodic reports on sales operations, including inventory, contracts, and collection, for management review.
• Monitor sales operations performance indicators, identify shortcomings, and propose solutions.
• Support the sales team with operational requirements and coordinate with internal and external parties on operational matters.
• Contribute to the development and improvement of sales procedures to enhance efficiency and reduce errors.

Qualifications and Experience

• High school degree or higher, preferably in Business Administration or a related specialization.
• Two to five years of experience in operations management, preferably within real estate development.
• Experience with CRM systems and managing client and sales data.
• Good knowledge of the sales cycle, contracts, collection processes, and related procedures.

Required Skills

• High organizational, follow-up, and inter-departmental coordination skills.
• Ability to analyze data, prepare reports, and monitor performance indicators.
• Proficiency in Microsoft Office programs, especially Excel.
• Proficiency in both Arabic and English languages.

Work Environment

This is a full-time position based in Riyadh, where the Operations Specialist will play a crucial role in supporting the Sales Department and ensuring operational excellence across various functions.

Application Process

Candidates who meet the above qualifications are encouraged to apply.