Sales Manager

About the Role

Ultimate Peaks Talent & Strategy is seeking a Sales Manager to lead and develop key account management activities nationwide. This full-time position is based in Riyadh, Riyadh, and focuses on driving revenue growth, strengthening customer relationships, and expanding market share across key business sectors. The role involves overseeing the national key accounts team and ensuring the achievement of business objectives and revenue targets.

Key Responsibilities

• Develop and implement national sales strategies to achieve revenue growth, customer acquisition, retention, and market expansion objectives.
• Identify and pursue new business opportunities across key industries and develop strategic relationships with major customers.
• Lead negotiations and close commercial agreements with large corporate clients.
• Drive upselling and cross-selling initiatives to maximize revenue from existing and new customers.
• Monitor market trends, competitor activities, customer demand, and industry developments to identify business opportunities and risks.
• Lead and manage national key account operations to ensure strong customer relationships and sustainable business growth.
• Develop tailored solutions that meet customer requirements and enhance service delivery.
• Lead, coach, and develop the key accounts team to achieve individual and departmental sales objectives.
• Establish performance targets, monitor KPIs, and provide regular performance feedback.
• Monitor national and regional sales performance against approved targets and budgets.
• Prepare and present sales reports, forecasts, performance analyses, and strategic recommendations to senior management.
• Collaborate with internal departments to support customer requirements, business development initiatives, and new projects.

Performance Measurement

Success in this role will be measured by the achievement of national revenue and sales targets, growth in key account revenue and market share, and new customer acquisition and retention. Other key indicators include team productivity, individual sales KPI achievement, customer satisfaction, sales forecasting accuracy, and successful implementation of business development initiatives.

Qualifications and Experience

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field. A postgraduate qualification is an advantage.
• Minimum of 5 years of relevant professional experience, including at least 2 years in a managerial role, preferably within the logistics, courier, transportation, or freight forwarding industry.

Alternatively, candidates with a diploma or relevant professional certifications may be considered with:

• Over 8 years of logistics, courier, or freight forwarding experience, including at least 3 years in senior management; or
• Over 10 years of relevant industry experience, including at least 5 years in management.

Work Environment

This is a full-time position based in Riyadh, Riyadh. The role requires active collaboration with internal departments and senior management, ensuring compliance with company policies and promoting workplace health, safety, and environmental awareness.